Just imagine your future with us…

At Aurecon we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

The purpose of the role is to lead and manage a team of IT professionals in delivering high-quality Microsoft application solutions, ensuring alignment with IT strategies and enabling business objectives.

Your impact will be seen by:

Application Management

• Lead the product squad in the delivery and support of Microsoft solutions for enterprise and Aurecon project delivery.

• Guide and mentor the development team, offering expert advice on technical issues, design, and best practices.

• Oversee code quality and development practices, adherence to standards, and implementation of best practices to maintain high development standards.

• Proactively manage applications to ensure optimal performance, availability, and capacity.

• Oversee prompt detection, documentation, and resolution of service interruptions, ensuring thorough root cause analysis and implementation of prevention plans.

• Measure, report, and analyse service and team performance, providing actionable insights to drive improvements and inform decision-making.

• Make informed decisions to navigate complex technical challenges, resolve roadblocks and ensure delivery success.

• Managing external support providers to meet established SLAs.

People Management

• Develop and mentor team members, helping them achieve their professional goals

• Conduct regular performance reviews, set clear goals and manage timely feedback to ensure the team members meet their goals and contribute effectively.

• Create a positive and collaborative work environment, resolve conflicts, and recognize achievements to maintain high team morale and productivity.

• Ensure robust work coverage and succession planning for all critical roles to guarantee continuity.

• Manage resources capability, capacity and workflow to optimise value for business.

Stakeholder Management

• Collaborate closely with business stakeholders for delivery of services.

• Facilitate effective communication between stakeholders and the team.

What can you bring to the team?

Firstly, strong sense of responsibility, flexibility, and adaptability to varying request. Demonstrate excellent time management and organisational skills. And as part of a new team, you will have the opportunity to shape this role and have input into how we evolve it over time to WOW our employees and make an even bigger impact on the world. You will also need the following:

• Bachelor’s degree in Computer Science or any related discipline

• 3+ years’ experience in Team Lead / People Manager roles specialized in IT Application Management (operations, support and development)

• Demonstrated capability in leading small, highly technical teams, within a multinational IT Shared service environment.

• Demonstrated experience in application management, including support, enhancement and optimisation of Microsoft applications.

• Development experience in Dynamics, SharePoint or Power Platform is desired.

• Strong understanding of coding standards, development practices and ITSM processes.

• Demonstrated experienced as Scrum Master is desired.

• Demonstrated experience in mentoring and developing team members, with a focus on performance management and creating a positive work environment.

• Proven ability to facilitate communication between stakeholders and technical teams.

• Experience in measuring, reporting, and analysing service and team performance to drive improvements.

• Track record of making strategic decisions and resolving complex issues effectively.

• Effective work ethics with integrity and accountability.

• Has a good appreciation of the wider field of information systems and their relation to business activities and objectives.

• Stays updated with developing technologies and takes responsibility for personal development.

Our Aurecon Attributes describe the types of people we bring together for clients. We don’t expect you to have all eight of the attributes, but one that is unique to you.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us

We’ve re-imagined engineering.

Aurecon is an engineering and infrastructure advisory company, but not as you know it!

For a start, our clients’ ideas drive what we do. Drawing on our deep pool of expertise, we co-create innovative solutions with our clients to some of the world’s most complex challenges. And through a range of unique creative processes and skills, we work to re-imagine, shape and design a better future.

We listen deeply and intently, which helps us see opportunities, possibilities and potential that others can’t. Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!