Career Category

Marketing

Job Description

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives everything we do. It is key to becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us as:

Campaign Excellence Manager

LIVE

What you will do

As a Campaign Excellence Manager, you will play a strategic role in improving omnichannel marketing capabilities, ensuring that campaigns are insight-driven, well-executed, and continuously optimized. You will collaborate with global and local brand teams, leveraging marketing technology, data analytics, and customer experience design to align with Amgen’s commercial objectives.

Your key responsibilities:

• Omnichannel Campaign Design & Execution – Develop and implement engaging customer experiences by facilitating strategic campaign planning, including brand strategy alignment, customer segmentation, and message/content mapping.
• Campaign Performance Analysis – Assess marketing campaigns' efficiency, extracting insights to drive optimization and improve customer engagement.
• Stakeholder Consultation – Provide expert mentorship on marketing technology platforms, including Salesforce Marketing Cloud, VEEVA Sales CRM, and digital channels.
• Workshop Facilitation – Lead customer experience design workshops to craft omnichannel campaigns, defining objectives, target audiences, and engagement strategies.
• Project & Operational Management – Coordinate campaign execution in collaboration with brand teams, ensuring alignment with major events and milestones.
• Campaign Metrics & Reporting – Work with data science teams to define success metrics and develop measurement frameworks to optimize future campaigns.

Win

WHAT WE EXPECT OF YOU

We are looking for an expert professional with a strong marketing, digital operations, and data-driven decision-making background.

Minimum Qualifications:

• Bachelor’s degree or equivalent in life sciences, marketing, economics, or communication sciences.
• Minimum of 5 years of experience in marketing, product management, or digital communication.
• Strong analytical skills and the ability to translate data into strategic insights.
• Proficiency in English (additional languages preferred).
• Proficiency in marketing automation platforms and CRM tools (Salesforce Marketing Cloud experience is a plus).
• Understanding of omnichannel campaign strategies and customer journey mapping.
• Excellent collaboration and influencing skills in a matrixed environment.

Preferred Qualifications:

• Experience working on sophisticated, cross-functional marketing projects.
• Proficiency in data analytics and reporting tools (e.g., Tableau).
• Strong leadership and facilitation skills to drive strategic discussions.
• Ability to work independently, take ownership of campaigns, and proactively address challenges.

Thrive

WHAT CAN YOU EXPECT OF US

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn, develop, and move up and across our global organization.
• A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
• Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.
• Flexible work arrangements.

Apply now

FOR A CAREER THAT DEFIES IMAGINATION

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

Careers.amgen.com

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

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