[TSYS] Production Service Technician

Posted:
2/13/2026, 12:18:59 AM

Location(s):
Georgia, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Mechanical Engineering

Job Description

 

Job Description 

GENERAL DUTIES & RESPONSIBILITIES 
Utilizes power tools, hand tools and a range of diagnostic equipment to provide mechanical and electronic support by installing, servicing, and maintaining specific production equipment while prioritizing work requests to minimize impacts to service level agreements. Works to insure compliance with all applicable statutory requirements as well as safe working procedures and policies. Conducts preventive maintenance on equipment and records data to track equipment performance and parts usage. Installs and maintains vendor software updates as provided. Assists in training production team members on routine mechanical matters or machine troubleshooting. Maintains appropriate skill level through study and review of technical manuals, publications or vendor updates. 

 
 
EDUCATION REQUIREMENTS 
High school diploma or GED  

GENERAL KNOWLEDGE, SKILLS & ABILITIES 
Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks. 
Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decisions outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in decision-making. 
Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision. 
Methodical - Acutely observant; deliberate and thorough in analyzing and addressing the situation 
Regulatory and Code - Basic awareness of Federal, State, and County Health and Safety Codes, Laws, and Standards 

  

 

FIS JOB LEVEL DESCRIPTION 
Utilizes basic equipment as part of diagnostic testing, to include: pressure gauges, calipers, and digital voltage meters. Trains on more complex equipment (O-scopes, computer based diagnostic tools, etc.) used in diagnostic testing by assisting in actual evaluations and issue assessment. Makes adjustments and repairs for basic to routine and occasionally complex equipment problems. 
Makes recommendations for repair of mechanical and electronic production equipment. Works on mail sort, unwinder, and folder units while building experience on pressure sealer, punch and perforation, folder, cutting, and bursting units. Makes repairs on 3 phase motors, pneumatic, hydraulic, PLC, gears, chains, pumps and conveyors, as directed. 
Recommends and documents preventive maintenance according to equipment specifications. Records downtime in database. 
Acquires ability to read and interpret schematics and blueprints of equipment. 
Installs and updates basic equipment software and hardware. 

Require some prior maintenance experience or 2 year technical degree in lieu of experience 

As the world works and lives faster, FIS is leading the way Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? 

 

Shift: 5:00 pm – 1:00 am EST Monday - Friday 

 

What you will be doing: 

Utilizes basic equipment as part of diagnostic testing, to include: pressure gauges, calipers, and digital voltage meters. Trains on more complex equipment (O-scopes, computer based diagnostic tools, etc.) used in diagnostic testing by assisting in actual evaluations and issue assessment. 
Makes adjustments and repairs for basic to routine and occasionally complex equipment problems. 
Makes recommendations for repair of mechanical and electronic production equipment. Works on mail sort, unwinder, and folder units while building experience on pressure sealer, punch and perforation, folder, cutting, and bursting units. Makes repairs on 3 phase motors, pneumatic, hydraulic, PLC, gears, chains, pumps and conveyors, as directed. 
Recommends and documents preventive maintenance according to equipment specifications. Records downtime in database. 
Acquires ability to read and interpret schematics and blueprints of equipment. 
Installs and updates basic equipment software and hardware. 

Added bonus if you have: 

Prefer 4 years fast production machine experience. 

 

What we offer you: 

At FIS, you can learn, grow and make an impact in your career. Our benefits include:   

Flexible and creative work environment  

Inclusive and collaborative atmosphere   

Professional and personal development resources  

Opportunities to volunteer and support charities  

Competitive salary and benefits 


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Fidelity National Information Services

Website: https://fisglobal.com/

Headquarter Location: Jacksonville, Florida, United States

Employee Count: 10001+

Year Founded: 1968

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Banking ⋅ Financial Services ⋅ Information Technology ⋅ Payments