Supervisor I

Posted:
9/9/2024, 5:47:10 AM

Location(s):
Rhode Island, United States ⋅ Pawtucket, Rhode Island, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Resuscitation

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

Supervises all personnel and operations in the department Maintains thorough knowledge of all processes and equipment. Responsible for establishing and maintaining acceptable quality levels for all assigned products. Manages the activities of the group to accomplish completion of the master schedule. Reports any process and/or equipment problems.

Essential Functions

  • Trains, upgrades, evaluate, and reviews operators; ensuring Training Record Audits and annual re-certifications are completed.
  • Organize work for smooth operations, follows work flow and investigates and corrects delays, exercise judgment in referring problems to next higher level, re-assigns personnel as necessary.
  • Assures that established policy, rules, regulations, and procedures are followed.
  • Verifies correct identification of products.
  • Distributes department status reports to the appropriate superiors.
  • Responsible for all processes, equipment, employees, safety and housekeeping of the area while meeting production quality/quantity standards for the department.
  • Comprehends product specifications, completes route sheets and other documentation assigned.
  • Troubleshoots problems.


Required/Preferred Education and Experience

  • High School Diploma or equivalent required


Knowledge, Skills and Abilities

  • Requires overall knowledge of all equipment, tooling, and processes required for the production of pacing, defibrillation, and multi-function electrodes.
  • Ability to perform all operations in the department with a skill level high enough to assure proper training of all employees.
  • Ability to read and interpret blueprints to the extent required to instruct manufacturing personnel with adequate clarity and detail for the assembly of electrodes.
  • Good verbal and written communication skills


ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.