Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms.
Job Overview
We are seeking a Director of Service to lead our customer service, support operations and teams. You will work collaboratively across other departments such as Business Development, Quality, Manufacturing, R&D, Engineering, Field and Depot repair teams to develop and align customer support capabilities with overall business objectives.
An ideal candidate would have a strong background building and leading customer service and support teams at scale through the use of technology such as Salesforce to manage customer cases, assets, warranty and service within the defense or technology sectors.
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.