Resort Technology Manager / Senior Resort Technology Manager

Posted:
12/17/2025, 4:47:55 PM

Location(s):
California, United States ⋅ Cupertino, California, United States

Experience Level(s):
Senior

Field(s):
IT & Security

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Oversee the daily operations of the technology-related department, ensuring projects are completed on time and within budget. Provide operational support and guidance to the staff.

  • Plan, develop, and implement new technologies, policies, and procedures to improve the efficiency and effectiveness of the department.

  • Lead training within the team to ensure technical and operational skills remain finely tuned. Set an example of operational excellence for other team members.

  • Work directly with management to design and deliver technology solutions.

  • Planning, executing, and overseeing projects from inception to completion; adept at managing timelines, budgets, and resources to ensure projects are delivered on time and within scope.

  • Coordinating with cross-functional teams, managing stakeholder expectations and implementing best practices in project management.

  • Documenting designs and decisions, managing assets, and staying updated with emerging technology trends.

Job Requirements:

  • 5+years of experience in a technology position in an integrated resort, including experience with IT architecture, system design, MICE and event management, construction project management or related fields.

  • Bachelor’s degree in computer science, Information Technology, or a related field. Advanced degrees or certifications (e.g., CTS-D, CTS-I, TOGAF, Crestron Technical Institute certifications, QSys System Architect, etc.) are a plus.

  • Proficiency in various software (e.g., CAD, Excel, Word, Power Point, Adobe Premiere Pro, Final Cut Pro).

  • Knowledge of audio routing and management in large distributed systems, in particular QSC and Qsys is essential.

  • Experience with all sorts of convention and production equipment (e.g., GrandMA, Yamaha audio mixers, Digico audio mixers, Shure microphones, Barco video hardware, Analogway, etc.) is essential.

  • Extensive experience with room control platforms e.g., (Crestron, VDA) is essential.

  • Ability to diagnose and resolve complex technical issues, efficiently manage time and prioritize tasks to meet project deadlines, as well as lead and mentor technical teams.

  • Possess a solid background in technology and operations management, including experience with multiple public spaces, entertainment spaces, convention, and guest rooms across properties.

  • Demonstrate strong leadership, communication, and problem-solving skills.

  • Strong verbal and written communication skills to interact with both technical and non-technical stakeholders, including speaking and writing English and Cantonese fluently. Mandarin is an advantage.

  • May require flexible working hours, including evenings, nights, and public holidays, based on project needs.