Case Manager

Posted:
10/3/2024, 8:24:40 AM

Location(s):
Ontario, Canada ⋅ St. Catharines, Ontario, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

The Case Manager will have the responsibility of accomplishing the case management functions of the Adolescent Treatment Program as described in the Adolescent Treatment Program Plans.

Daily Operations

  • Ensure that clients are sufficiently monitored and supervised at all times during work shift.
  • Maintain clinical records and required paperwork in compliance with agency standards.
  • Assist in the collection and reporting of statistical data to funding and other agencies as required.
  • Maintain caseloads as assigned by the Program Manager
  • Document Office and Community based case management notes daily/ weekly
  • Complete Weekly fees sheets
  • Drug screen clients daily/weekly
  • Complete Weekly Progress Notes and  perform Case Reviews weekly
  •  Document Weekly van log report
  • Update Probation officers/DCS,all involved parties, clients daily/ weekly progress report
  • Identify and interview eligible clients (intake), and coordinate substance abuse intervention.
  • Provide treatment planning and access client to appropriate service providers (referral).
  • Coordinate, facilitate, and plan for weekly client groups presentations
  • Acquire and maintain a functional knowledge of internal and funding agency standards of service delivery and documentation.
  • Clients Discharge Summaries
  • Attend weekly Treatment team meeting and do case presentations
  • Acquire, maintain, and practice skills regarding sensitivity to the cultural and socioeconomic backgrounds (including sexual preferences) of clients and others contacted in carrying out job responsibilities.
  • Create clients Treatment plans
  • Adhere to the guidelines as stated in the Meharry Medical College Policy and Procedures Manual.
  • Attend all appropriate client care conferences and staff meetings.
  • Be courteous, tactful, and discrete in relating to the public, other staff, and clients.
  • Participate in agency training activities as required by supervisor, training coordinator, and funding agency.
  • Respect and protect client’s rights (including confidentiality) and ensure that client’s respect the rights of others by appropriately intervening and/or reporting when program rule violations occur.
  • Provide substance abuse and family education seminars.
  • Deliver prevention/education seminars to the community.
  • Participate in health fairs and other outreach activities on weekends and evenings as required.
  • Transport clients to, from center, and on excursions.
  • Maintain F-endorsement and licensure requirements in accordance with established guidelines.
  • Provide weekly clients updates to Program manager
  • Acquire and maintain a functional knowledge of internal and funding agency standards of service delivery and documentation.
  • Provide back up for other case management staff in the event of illness, vacations, or other necessary absences from work.
  • Performs other related duties as assigned by Program Manager.

Required Skills

  • A comprehensive knowledge of substance abuse treatment.
  • Ability to interact effectively with staff, clients, agencies, etc.
  • Ability to remain courteous, tactful, and discrete in relating to the public, other staff, and clients.
  • Adhere to the guidelines as stated in the Meharry Medical College Policy and Procedures Manual.
  • Ability to acquire and maintain a functional knowledge of internal and funding agency standards of service delivery and documentation.
  • Acquire, maintain, and practice skills regarding sensitivity to the cultural and socioeconomic backgrounds of clients and others contacted in carrying out job responsibilities.

Required Education and Experience

  • Bachelor's degree (B.S. or B.A.) from a four-year college or university, or a minimum of two years related experience and/or training, or equivalent combination of education and experience.
  • Must obtain and maintain a valid Tennessee For-Hire (F endorsement). Driving record cannot contain items which prohibit or inflate cost of insuring driver.    
  • Preferred to be self-identified as being in recovery from mental illness, substance abuse, or co-occurring disorders.