Guest Services Worker - Recreation Center

Job Posting Closing Date:

***OPEN UNTIL FILLED***

The Recreation Center Operations & Membership Division is looking for high-performing individuals to fill the positions of Guest Services Worker at the Provo City Recreation Center (320 W 500 N, Provo, UT). These are staff positions needed on a part-time and seasonal basis.

Provo Parks & Recreation is one of a handful of premier parks & recreation departments in the United States. It received the National Gold Medal Award as the nation's top-ranked parks & recreation agency for 2021 and was recently named “Best of Utah.” The Department is also CAPRA accredited, an honor claimed by only a couple of hundred parks & recreation agencies out of 10,000 nationally. All these highest-level services and accomplishments are a hallmark of our world-class team members. If this sounds like your ideal workplace, we invite you to apply.

Part-time Provo City employees are eligible for the following great benefits: a) free admission to the Provo Recreation Center, Peaks Ice Arena Public Skating, and Provo Shooting Sports Park; b) a free Provo City Library Card; c) a 25% discount on Provo Recreation Center memberships (direct family only); and d) discounts from various local and national vendors.

Essential Duties: The individuals hired for these positions will be required to perform general duties in the following areas: front counter, concessions, crowd control, special events, fitness area attendance, and child watch. Appointed employees will perform cashiering, food service, childcare, and related duties; assist office staff as needed; and perform other duties as required.
 
Minimum Requirements: Sufficient experience and/or training which would demonstrate an ability to successfully perform the duties of the job.
 
Selection Factors: Ability to learn quickly; remain courteous in adverse situations; and perform duties in a manner that demonstrates integrity, respect, and kindness towards fellow workers, customers, and the general public.  
 
Hours: Schedule varies based on department need between the hours of 5:00 a.m. and 10:00 p.m., Monday - Saturday, with a maximum of 25 hours per week. Employee will be expected to fill in where needed.
 

Pay Rate: Starting at $11.00 per hour. Successfully performing employees are eligible for a $0.50 per hour pay increase every six months up to $13.00 per hour.
 
Physical/Environmental Factors: This work requires walking, bending, reaching, lifting up to 30 pounds, and sitting for extended periods of time at a computer terminal. Applicant must have physical strength and agility enough to perform the work.
 
Pre-employment Testing: Prior to appointment, applicants will be required to successfully pass a drug screening and criminal background investigation. Non-disclosure may result in dismissal. Individuals with unsatisfactory drug screening results will be ineligible for appointment or application to any Provo City position for a minimum period of six months.

Part time

Regular

25