DePuy Synthes is recruiting for a Professional Education Specialist, located in Diegem Belgium.

Role Description 

Executive summary of the role. 

The Professional Education Specialist is responsible for planning, coordinating, and delivering professional education for clinical stakeholders (orthopaedic surgeons, residents, OR staff, and allied healthcare professionals) to support safe adoption and optimal use of orthopaedic solutions. The role ensures each education activity is clinically relevant, operationally flawless, and executed in line with internal governance and external compliance standards in a regulated MedTech environment. 

Working closely with Sales, Marketing, Medical/Clinical Affairs, Regulatory/Compliance, Finance, and Operations, the role translates educational needs into structured programs (e.g., cadaver labs, skills workshops, in-theatre support pathways, symposia, and digital learning). Success is measured by education quality and participant experience, strong stakeholder engagement, compliant documentation, and the ability to manage multiple concurrent events with clear follow-up and continuous improvement. 

Main areas of responsibility / expected results/objectives of the role 

• Owns the end-to-end coordination of the local professional education plan (needs assessment, annual calendar, capacity planning, and prioritization) in alignment with business strategy and clinical adoption goals. 

• Plans and delivers education events for orthopaedic clinical stakeholders (e.g., procedure-based workshops, cadaver/skills labs, symposia, webinars), ensuring high-quality agendas, appropriate faculty, and clear learning objectives. 

• Coordinates all event logistics (venues, cadaver lab providers as applicable, equipment/instrumentation, product availability, travel, catering, and on-site execution) while maintaining operational checklists and contingency plans. 

• Manages speaker/faculty engagement (identification with internal owners, invitations, contracting support as applicable, briefing packs, and on-site coordination) and ensures alignment to approved content and messaging. 

• Ensures education materials and program elements follow internal review and approval processes (Medical/Legal/Compliance), including version control, attendee documentation, and audit-ready record keeping. 

• Tracks education KPIs and outcomes (attendance, satisfaction, learning feedback, follow-up actions) and provides concise reporting to internal stakeholders to inform planning and continuous improvement. 

• Partners with Sales and Clinical/Medical teams to support customer training pathways (site-based education, new user onboarding, and follow-up sessions) aligned with customer needs and local policies. 

• Manages vendors and purchasing processes related to professional education (PO/invoice coordination, supplier onboarding support, cost tracking) in line with budget and finance procedures. 

• Builds and maintains education playbooks, templates, and standardized ways of working to improve consistency, efficiency, and participant experience across all orthopaedic education activities. 

Main leadership commitments involved in the role 

Connect 

• Builds trusted partnerships with internal teams and clinical stakeholders through responsive communication, reliable delivery, and a strong customer-service mindset. 

• Acts as the key local point of coordination for professional education, connecting Sales, Clinical/Medical, Marketing, and Operations to deliver aligned programs. 

• Ensures clear expectations and smooth execution by confirming objectives, roles, timelines, and risk mitigations with stakeholders well ahead of each activity. 

• Partners with Clinical/Medical and Compliance teams to ensure educational content, interactions, and documentation meet quality standards and applicable regulations. 

Shape 

• Designs structured, learner-focused programs by translating clinical needs into clear objectives, agendas, and participant journeys. 

• Drives on-time, on-budget delivery by managing dependencies, suppliers, and internal approvals with strong attention to detail. 

• Measures impact and improves continuously by collecting feedback, analyzing results, and implementing enhancements across the education portfolio. 

• Promotes consistent, scalable ways of working by maintaining playbooks, templates, and standardized processes for education planning and execution. 

Growth 

• Continuously strengthens professional education capabilities by adopting best practices in adult learning, event delivery, and digital/hybrid education formats. 

• Builds internal capability by enabling field teams with clear training pathways, tools, and practical guidance that support customer success. 

• Encourages knowledge sharing by capturing learnings, maintaining faculty and program insights, and making resources easy to find and reuse. 

• Reinforces accountability by closing loops on post-event actions (follow-up training, documentation, stakeholder feedback) and maintaining accurate records. 

Business Environment and Context 

• Fast-paced, matrixed MedTech environment requiring coordination across Sales, Clinical/Medical, Marketing, Operations, and Compliance to deliver education at scale. 

• High focus on compliant interactions with healthcare professionals, including documentation, transparency requirements, and internal approval processes. 

• Education activities often involve complex logistics (cadaver/skills labs, instrumentation, OR-relevant workflows) and require rigorous planning and risk management. 

• Need to balance multiple priorities (new product introductions, customer onboarding, skill advancement) while ensuring a consistent participant experience. 

• Strong expectations for stakeholder communication, accurate reporting, and continuous improvement based on feedback and measurable outcomes. 

Required Business & Leadership Experiences (Key Differentiator in Role, Required & Preferred) 

Qualifications 

Required: 

• Experience coordinating professional education, clinical training, events, or comparable customer-facing programs in healthcare or MedTech. 

• Strong project and event management skills, with ability to run multiple workstreams end-to-end and deliver flawless execution. 

• Proven ability to work effectively in cross‑functional, matrixed environments and align stakeholders on objectives, timelines, and deliverables. 

• Strong communication skills with confidence interacting with clinical audiences (surgeons, residents, OR teams) and internal subject-matter experts. 

• High attention to detail and comfort working within governed processes (approvals, documentation, transparency/disclosure, and audit readiness). 

• Strong organizational skills and service mindset; able to anticipate needs, solve problems quickly, and maintain calm under time pressure. 

• Fluency in Dutch, French, and English (written and spoken). 

• Demonstrates high integrity and professionalism in all interactions with healthcare professionals and suppliers. 

Preferred: 

• Bachelor’s or Master’s degree (or equivalent experience) in life sciences, healthcare management, marketing, education, or a related field. 

• Experience in orthopaedics and/or surgical environment (OR workflows, instrumentation, sterile field considerations) is a strong advantage. 

• Familiarity with adult learning principles and education design (learning objectives, assessment, participant feedback loops). 

• Experience delivering hybrid/digital education (webinars, learning platforms, digital assets) and managing related vendors/tools. 

• Experience with compliance frameworks for HCP engagements (e.g., internal policies, industry codes) and working with Medical/Legal review processes.