You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most. 

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical. 

At Bose, we are constantly learning and constantly curious. We never stop imagining what better sound sounds like. The Product team leads the transformation of ideas through research, design, development, marketing, and sales, unleashing the transformative power of sound and delivering the best products on the market.

Job Description

The Supply Chain Manager is responsible to provide operational leadership to individual contributors to ensure the execution of daily task activities, including customer order management, monitoring purchasing process of finish goods from suppliers, and on time delivery to our customers. Other responsibilities include monitoring inventory levels, overseeing staff members performance to ensure that they are meeting productivity goals, and coordinating with other departments to ensure that products are shipped on time and within budget.

The supply chain supervisor is also responsible for maintaining good customer relationships, developing a team of Supply Chain Planner/Buyers, and hiring and training staff.  Identifies opportunities to update or improve Customer Service procedures, lead, guide, and mentor the Supply Chain Team to effectively handle the inquiries, requests and needs of our customers within Bose Standards.

Responsibilities:

• Analyze data from shipping and delivering processes to find bottlenecks and other issues 
• Evaluate and report on KPIs 
• Monitor logistics for finish goods to ensure on time delivery based on inventory target 
• Act as a escalation contact for customers and for Supply Chain Team
• Train, guide, and develop employees
• Problem solving on day-to-day operations
• Review parts requirements and delivery schedules
• Monitor Engineering Changes and EOL programs to avoid obsolescence
• Identify gaps on demand/supply to proactively fix errors/issues
• Collaborate with Logistics teams to optimize transportation and distribution processes, when required
• Yearly performance review for the Supply Chain Team

Requirements:

• Solid understanding of Customer Account management (Automotive preferred)
• Excellent knowledge of supply chain processes
• Working experience of Automotive Industry preferred
• Strong communication skills
• Excellent organizational and project management skills
• Attention to detail.
• Creative problem-solving
• Negotiation skills
• A strategic and analytical mind
• Intermediate to Advanced Microsoft Office skills (Outlook, Excel, Word, etc)
• SAP and Kinaxis Rapid Response experience and knowledge is preferred.
• Bachelor’s degree, or equivalent experience.

Required Experience:

• 6+ years of experience as a Supply Chain Supervisor or in a similar field
• Experience in warehouse/ 3PL operation
• Experience to work on a fast-paced environment while maintaining an individual workload.
• Ability to multitask and prioritize needs of the operation based on customer needs

#LI-SS1

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. For additional information, please review: (1) the EEO is the Law Poster (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf); and (2) its Supplements (http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm). Please note, the company's pay transparency is available at http://www.dol.gov/ofccp/pdf/EO13665_PrescribedNondiscriminationPostingLanguage_JRFQA508c.pdf. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to [email protected]