Job Description:

As an SD-LAN Operations Engineer will be responsible for the operation, maintenance, and support of Software-Defined Local Area Network (SD-LAN) environments. Role will involve ensuring the seamless functioning of SD-LAN components, resolving network issues, and implementing upgrades to enhance network performance and reliability. Working closely with other IT teams to deliver high-quality network services and provide technical expertise in SD-LAN technologies. Flexible Working Schedule including after-hours changes and participating in an on-call rotation. Hands-on experience on below SD-LAN products, minimum one product experience is must:

Cisco: Cisco DNA Center, DNA Assurance ,Cisco Catalyst 9000 Series Switches, Cisco SD-Access, Cisco AP’s, Cisco ISE (Identity Services Engine).

Aruba: Aruba Central, Aruba AirWave, Aruba NetEdit, Aruba CX Series, AP’s Aruba ClearPass.

Juniper: Mist Systems, Marvis Virtual Network Assistant, Mist Cloud, Juniper EX Series Switches, Mist AP Series (Access Points). Contrail Networking , Contrail Insights

VMware: VMware NSX, VMware vRealize Network Insight (vRNI), VMware SD-WAN Edge, VMware vRealize Automation, vRealize Operations Manager

Fortinet: FortiGate Secure SD-LAN, FortiSwitch, FortiAP Devices, FortiManager, FortiAnalyzer

Key Responsibilities:

· Monitor, maintain, and support SD-LAN environments.

· Perform routine network health checks and maintenance to ensure optimal performance.

· Troubleshoot and resolve network incidents, minimizing downtime and service interruptions.

· Performing routine tests on an assigned system and reporting results

· Implement network changes and upgrades in accordance with change management policies.

· Software tools that provide visibility into network performance, security, and usage.

· Enable proactive management and troubleshooting of SDLAN network issues.

Troubleshooting Expertise:

· Good knowledge in routing (29xx/39xx/ASR etc) and switching (3750/3850/4500/6500 etc)

· Expertise in troubleshooting Load balancers (Cisco ACE, F5 – LTM/GTM)

· Expertise in troubleshooting WAN Optimizers

· Detailed knowledge in essential services for DC, such as DNS/DHCP/NTP and IPAM

· Good knowledge in SDN (ACI/NSX) (Nexus: 9k, 7k, 5k, 2k, 1k)

· Good knowledge in WAN, MPLS and Internet technologies

· Good knowledge in cloud (Public, private and hybrid)

· Strategic problem solving skills

· Systematic troubleshooting skills

· Deep dive in to detailed analysis with high degree of technical knowledge to solve complex technical problems for Software Defined Networking (SDN) & Network Virtualization

· Over all trouble shooting skills including, Compute/Virtualization, Network, Security and DDNI

· Troubleshooting and repairing network issues, as well as developing, applying and enforcing best practices and policies

· Effectively communicating details complex problems to various teams and members

· Hand-on experience on Create virtual networks • Assign scalable groups to virtual networks

· Define access policies between scalable group

· Define security policies between each source and destination group, verify and push policy

· Defining fabric edge as well as control plane and border functions.

· Understanding of transport protocols, routing protocols, and security/authentication protocols at all layers of the OSI model with emphasis on TCP/IP are essential.

· Must have knowledge networking features and protocols such as EIGRP, RIP, OSPF, BGP, VTP, STP, Ether channel, 802.1Q trunking, HSRP, QoS, multicast, RADIUS/TACACS+, SNMP, T-1/E-1 T3/E3, Metro Ethernet, BRI/PRI, and MPLS

· Juniper routing and switching knowledge

· Juniper Security knowledge (SRX)

Hands-on experience on SD-LAN Controller for

· Centralized management platform that orchestrates the entire SD-LAN environment.

· Provides a unified interface for network configuration, policy enforcement, and monitoring

· Managed and configured End Point devices centrally through the SD-LAN controller

· Network device connectivity, Switches to Support for automated provisioning, policy enforcement, and segmentation

SD-LAN Orchestration Software:

· Software that automates network configuration, management, and optimization.

· Works in conjunction with the SD-LAN controller to streamline operations.

· Component that enforces network policies such as access control, quality of service (QoS), and security rules

Security Services:

· Additional security features integrated into the SD-LAN environment, such as Network Access Control (NAC), Intrusion Prevention Systems (IPS), and Secure Sockets Layer (SSL) inspection.

· Good knowledge in Security environment, such as Firewalls, Proxy servers, SSL offloading, VPNs etc

Communication:

· Excellent written and verbal communication

· Conducting brainstorming sessions to resolve complex issues with the team

· Good inter personal skills to manage clients. Must be able to clearly communicate with the customer and be able to present solutions to customers.

· Flexible and adaptable in meeting global delivery requirements.

· Aptitude and desire to learn

Other Skills/Qualifications/Certifications

· ITIL foundation level certification

· CCDE/CCIE/JNCIE certification preferred

· CCDP/CCNP

· Any other certifications like JNCIA, ACE, ASE, load balancer, Proxy, Wireless, Voice is advantageous

· Engineering Graduate

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