JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Summary:

The Leasing Assistant is responsible for presenting our community to prospective residents, providing customer service, and participating in the marketing of the community.  As a front-line employee, it is imperative to provide both existing and potential residents with a superior level of service.

This position will champion the JLL Culture of Communication, Collaboration and Trust while performing the following duties:
Sales and Presentation:

• Opens and inspects the models and the market “ready” vacant suites daily to ensure they are presentable in accordance to established standards
• Maintains the leasing gallery in a professional manner and ensures it is open and ready for business on time each day
• Answers telephone and email leads by responding to leasing inquires on a daily basis
• Follows pricing procedures as directed
• Inputs accurate and timely information into CRM for all telephone, email and walk-in traffic including inputting rentals, cancellations, transfers, and lease renewals
• Compiles welcome paperwork with lease, associated addendums and forms in compliance with policies and procedures and schedules move-in appointments for reviewing the lease and lease documents with new residents
• Monitors the rental application process in accordance with policies and procedures and in compliance with JLL approval guidelines

Marketing:

• Gathers competitive market information regularly through telephone calls, internet research and site visits
• Creates and posts advertisements on websites, as required.
• Generate leads through a variety of avenues (e.g. telemarketing, distributing flyers etc.)

Administration and Reporting:

• Gathers all information for application approvals and prepares lease package and move in experience materials
• Prepares routine reports (Daily, weekly, monthly leasing traffic report/ market survey, etc).
• Inputs all Guest Registration Card information into CRM
• Assists in maintaining an accurate and current priority wait list and assures all prospects are kept in constant communication with leasing availability
• Ensures the efficient and profitable operation of the property advising management if suites are not rent ready
• Reviews and submits changes to the availability report each week or as directed
• Performs other duties as assigned

Sound like you? To apply, you must be/have:

• 1-2 years’ experience in residential property management, hospitality, seniors housing, real estate sales or marketing.  
• High School diploma supplemented with post-secondary courses in Business or Real Estate Administration.
• Relationship Skills - Excellent oral and written communication and presentation skills; ability to develop and sustain cooperative working relationships with prospects, residents, and internal staff.
• Organizational/Multi-Task Skills - Ability to allocate one’s time effectively, work under pressure and manage tight deadlines and achieve quality results; ability to handle multiple demands and competing priorities and adapt to new ideas and constant changes; ability to use initiative and self-managing skills to work independently with minimal direction and respond effectively to issues that arise.
• Computer Skills – Advanced skills in Excel, Word, Outlook, and proficiency with Yardi.
• Knowledge – A complete understanding of all applicable laws, legislation and rights concerning resident/landlord relations.

Our business in Canada

Our Canadian business is one of our fastest growing markets – we have grown by 1,000% since 2012, from both employee and revenue perspectives. With 10 corporate offices across the country and a diverse workforce exceeding 1,700 employees, we manage over 90 million square feet of space for our clients. 

In Canada, we are committed to staying ahead of the rapid changes to our industry driven by continued advances in technology and data, by new work and lifestyles, and by some sustained global macro trends. Beyond is our strategic vision to equip and position our business for continued long-term profitable growth over the next decade, enhancing our leading position, providing best-in-class services to our clients, and creating inspiring and rewarding career paths for our people.

Location:

On-site –Toronto, ON

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.