At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Support strategic planning, turn-around-time, resources and develop team members to achieve Underwriting SMT targets.

To nurture customer focus culture among the team.

Handle and lead reviews, appeals, complaints and risk assessment portfolio, specifically big premium and high net worth cases.

Maintain underwriting qualities and provide outstanding level service and support to relevant distribution channels.

Roles and Responsibilities:

• To coordinate, support and lead Agency Underwriting daily activities including develop strategic plans to better manage resources optimally and achieve Department targets. As key SME to support Agency Underwriting related projects with higher take up rates and rapid expansion of agency business.
• To supervise, mentor and coach for leading and developing team members’ professional growth. Regularly holds constructive mentor, conversations with team member offers clear, concise and informative feedback to advise development. Identify successor and develop young talent within the team
• To communicate and coordinate optimally with various stakeholders to support business growth. Conducts nationwide underwriting workshop/clinic for Agency. Provide solution and guide agents on complex cases or Larger Sum assured cases.
• To ensure continuous compliance of regulations/procedures set for New Business Underwriting Department.
• To perform other responsibilities and duties this may be assigned from time to time by the Section Head/HOD in order to meet operational and/or other requirements.
• Take part in New product development / systems improvement for new products, iPoS & ALPP related system for both Conventional & Takaful.
• Review and approve higher underwriting authority up to RM9M for all impairments.

Minimum Job Requirements:

• Possess a tertiary qualification preferably in Medical Science or equivalent experience.

• Preferably with at least 8 years working experience in Life Insurance Industry in medical and financial underwriting, legal aspect of life insurance.

• Strong interpersonal & delegation skills.

• Able to share any ideas, suggestion or guidelines clearly with the team.

• Able to build good relationship & trust at all levels.

• Right demeanor & ability to produce high quality work under pressure.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.