About This Role:
As a Vendor Risk Management Analyst, you will join the VRM-Procurement department, playing a crucial role in supporting business partners worldwide with supplier onboarding and risk assessment processes. Acting as the first line of support for customers, you will facilitate smooth vendor onboarding and ensure timely risk assessments. Additionally, you will work closely with the Procurement to Pay and Risk teams, serving as a liaison to streamline processes and identify improvements. Your efforts will significantly contribute to the efficiency and effectiveness of our global procurement operations, ensuring that vendor management aligns with business goals and regulatory standards. This role is integral to maintaining a robust vendor risk management framework within the organization.

What You’ll Do:

• Provide answers and solutions to Aravo users via the ServiceNow ticketing system, emails, Teams chat, and calls.
• Monitor the vendors' onboarding progress and reach out to Business Owners to expedite the process.
• Receive and transfer customer feedback to appropriate areas for action.
• Train customers on the tools and processes related to vendor management.
• Review and update internal documentation to ensure process accuracy and suggest improvements.
• Enhance tools, processes, and best practices to improve efficiency.
• Address technical issues promptly and provide solutions with IT support.
• Collaborate with the VRM team to support continuous improvement initiatives.
• Serve as a direct liaison with internal teams to ensure seamless vendor onboarding and risk assessments.

Who You Are:
You are a proactive individual with a passion for vendor management and risk assessment. Your excellent communication skills make you comfortable interacting with customers and internal stakeholders globally. You thrive in a multitasking environment, navigating complex situations with ease and precision. Your organized and detail-oriented nature ensures that processes run smoothly, and you are always on the lookout for ways to improve and innovate. You bring an inclusive and international mindset to your role, valuing collaboration and diversity within the workplace.

Required Skills:

• Bachelor’s degree.
• Professional fluency in English.
• Proven experience in Customer Service and Project Management in a global environment.
• Strong verbal and written communication skills.
• Intermediate or proficient level user of MS Office Suite, including Outlook and Excel.
• Strong problem-solving skills with attention to detail.
• Ability to work independently or with minimal guidance.
• Communicative, organized, and accountable.
• Team-player with an international and inclusive mindset.
• Eagerness to learn and willingness to challenge the status quo.

Preferred Skills:

• Experience with ServiceNow and ERP systems like Oracle.
• Intermediate proficiency in MS Office products, including Visio, Word, and PowerPoint.
• Experience with Data Analysis and Reporting tools.

Additional Employment Conditions:

• This role is in hybrid model of work.
• Please note that this role requires a candidate to be a holder of work permit & residency in Poland.

Benefits:

• Competitive Total Rewards: Base salary is determined by your experience, skills, and internal equity, complemented by an annual bonus to recognize your performance and contributions.
• Comprehensive Benefits for You and Your Family: Includes life insurance, pension program contributions, mental health resources, remote work allowance, and flexible work arrangements.
• Learning, Growth & Recognition: Access professional development funding, training platforms, employee referral bonuses, opportunities to contribute to impactful projects at Biogen, and social activities.

#LI-Hybrid

About Biogen Poland:

Our Warsaw office is a complex hub for local, regional and global roles. Regardless our role and reporting line we’re driven every day by our unique purpose, working passionately to change the lives of patients affected by rare and devastating diseases. This is what gives us pride, inspires us and gives us fuel to push the boundaries of innovation. We represent over 30 nationalities and celebrate the strength that comes from differences in backgrounds, experiences, and perspectives. This commitment to fostering a supportive and inclusive workplace earned us a Great Place to Work Certificate and Best Places to Work Awards consecutively since 2021 in Poland and Europe. If our mission resonates with your heart and career aspirations, we’re inviting you to join our team.

About Global Business Services (GBS):

The Global Business Services (GBS) team transforms Biogen’s business processes, scaling global operations and fueling commercial growth and innovation. GBS adds value by delivering business solutions and support services through a global delivery model, operational transparency, and best practices. Aiming to be a world-class organization, GBS excels in people, solutions, execution, and partnerships, championing a continuous improvement culture recognized across Biogen. We form a great team of individuals with drive for innovation but also team players collaborating in the spirit of respect. And if you want to take your professional development in your own hands, this is a place for you. We give you a lot of opportunities for growth on a business and social ground.

 

Job Level: Professional

Additional Information

The base compensation range for this role is: zł85,000.00-zł113,500.00

Benefits

Competitive Total Rewards: Base salary is determined by your experience, skills, and internal equity, complemented by an annual bonus to recognize your performance and contributions.

Comprehensive Benefits for You and Your Family: Includes life insurance, pension program contributions, mental health resources, remote work allowance, and flexible work arrangements.

Learning, Growth & Recognition: Access professional development funding, training platforms, employee referral bonuses, opportunities to contribute to impactful projects at Biogen, and social activities.