JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities:

Soft Services Program Management

• Develop and maintain soft services work schedules according to best practices and site-specific requirements
• Proactively adjust schedules to balance work monitoring, cost control, and financial administration
• Track and manage works overdue by more than 5 business days, ensuring regular communication with service providers

Visual Site Inspection (VSI) Program Management

• Develop and maintain annual VSI programs across client portfolios
• Manage VSI procedures, priority data, and inspection schedules
• Track and manage VSI work orders, ensuring timely completion and reporting
• Conduct monthly reviews of completed inspections and site-specific issues
• Assist with trend analysis to inform Facility Managers of ongoing issues

Quality & Compliance Document Administration

• Classify PM/RW schedules by Schedule Sub-Type allocations
• Ensure proper documentation for engineering maintenance, VSI, document review audits, and soft services work schedules

Proactive Tracking & Management of Corrective Actions

• Regularly review and manage corrective work orders associated with critical, compliance, and VSI work orders
• Ensure timely assignment, quoting, and completion of corrective actions

Vendor Work Order Compliance Management

• Validate and review Not-to-Exceed (NTE) amounts for completed work orders
• Monitor compliance work orders and associated documentation
• Liaise with service providers for updates on overdue work orders

Cost Management / Financial Administration

• Monitor aged debtors reporting and follow up on outstanding billing
• Process work orders as Additional Non-Chargeable (ANC) when necessary
• Manage landlord work orders and non-contract vendor documentation

Management Reporting

• Implement and maintain a regular reporting program for Engineering and FM Operations leads
• Leverage QA/HSE dashboards to drive improvements
• Provide monthly Corrigo/JLL OnSite reporting for vendor management meetings
• Generate ad-hoc reports as required

Required Qualifications:

• Bachelor's degree in Facilities Management, Business Administration, or related field
• 3+ years of experience in facilities management or related role
• Proficiency in Corrigo, JLL OnSite, and other relevant facilities management software
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Proven ability to manage multiple projects and meet deadlines
• Detail-oriented with a focus on accuracy and quality

Preferred Qualifications:

• Proficient in using excel for management of large data sets

• Expertise in data cleaning, preparation, and quality assurance

• Ability to translate complex data into actionable insights

• Experience with report writing and formatting

• Ability to create clear, concise, and visually appealing reports

• Confidence in public speaking and delivering presentations

• Storytelling ability to make data meaningful and engaging

• Skill in facilitating data-driven discussions and decision-making processes

This position offers an exciting opportunity to play a crucial role in maintaining and improving our facilities management programs across various client portfolios. The successful candidate will work closely with facility managers, service providers, and other stakeholders to ensure efficient and effective facilities management operations.

Location:

On-site –Taguig, Philippines

Job Tags:

JBS

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.