Chief Operations Officer - Credit Cards

Posted:
9/29/2024, 5:05:42 AM

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

Workplace Type:
On-site

About Zeta
Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

About the Role
We are seeking a dynamic and experienced Chief Operations Officer to lead the launch and management of multiple credit card programs, focusing on both near-prime and prime segments, in the UK market. The role will lead a cross-functional team responsible for all Operations including Contact Center, Collections, Disputes, Fraud Investigations, Settlements, Payments, Fulfilment, and Control functions.
We believe in leveraging Workflow engines, Decision Engines, and AI to drive operational efficiencies and ALSs. The ideal candidate has a strong foundation in Operations and Risk Management complimented by leveraging the best technology platforms to drive down cost-to-income ratios and optimize RoE.
Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success

Zeta

Website: http://zeta.tech/

Headquarter Location: San Ramon, California, United States

Employee Count: 1001-5000

Year Founded: 2015

IPO Status: Private

Last Funding Type: Corporate Round

Industries: Banking ⋅ Credit Cards ⋅ Financial Services ⋅ FinTech ⋅ Payments