North America Merchandising Consumer x Marketplace Operations is a cross-functional team dedicated to Inspiring Athletes* through the Power of Product. We achieve this mission by driving operational excellence, enriching decision-making, and redefining how the Geo works. We partner across the North America Geography with all functions, with Global functions, and with our other Geo counterparts.

Our team is responsible for enabling operational excellence by delivering on and evolving the North America process to deliver profitable, consumer-right products & experiences to the Consumer in our marketplace. We create and innovate new ways of working through observation, feedback, and anticipation of needs. By being curious, we constantly evolve what we do and how we do it.

And we do this as a team. We focus on developing & empowering an expansive community. We are collaborative, work cross-functionally within and outside of NA Geography, and pride ourselves in having fun as a team!

WHO YOU WILL WORK WITH

This role will report to NA Consumer x Marketplace Operations Director, yet you will work very closely with NA Consumer, Direct and Partner Merchants & Brand Partners. In your role, you will serve as a key resource for all sample needs across the geography.

WHO WE ARE LOOKING FOR

The Process Excellence Coordinator is responsible for supporting sample logistics from seasonal delivery through end-of-life liquidation enabling North America seasonal work. The role crafts, manages, and implements sample related processes across the Geo to enable efficient use of this critical tool.

Key accountabilities for the ideal candidate:

• Completes work with a limited degree of supervision
• Acts as an asset for Geo on sample related questions
• Provides solutions to problems through observing current precedents or procedures
• Prioritizes, organizes and makes decisions related to own work
• Strong communication both verbal and written
• Ability to create and maintain relationships
• Customer service oriented
• Passion for product

What you bring:

• High school diploma or equivalent combination of education, experience or 
  training
• 3 yrs minimum of relevant work experience
• Strong communication skills both verbal and written
• Ability to create and maintain relationships
• Customer service oriented
• Passion for product

WHAT YOU WILL WORK ON:

Specific responsibilities include:

• Seasonal sample sorting and sample rotation
• Assist broader team with sample logistics for seasonal photo shoot and other seasonal meetings
• Manage and organize 5 seasons of product in a high density storage area
• Respond to sample requests for current and past season product
• Set-up meetings for seasonal activities and ensure room readiness
• Be the expert with Merch Lab fixtures, tech, access list, and supply needs
• End of life sample liquidation
• Document all processes created
• Proven Microsoft Word and Excel skills

We are committed to fostering a diverse and inclusive environment for all employees and job applicants. We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.