Build processes. Lead with precision. Deliver seamless integration.

At TD SYNNEX, we’re looking for an Integration Services Manager who thrives in complexity, leads with clarity, and brings structure to highly technical operational environments. In this role, you’ll guide the Global Integration function supporting our Broadcom OEM team, ensuring every build, process, and workflow runs smoothly end‑to‑end.

You’ll be the driving force behind the processes that transform components into fully integrated systems — managing both the people and the operations that make it possible. If you’re energised by deep detail, cross‑functional coordination, and creating order in a highly bespoke environment, this role offers the opportunity to shape a critical part of our global integration program.

Why You’ll Love Working Here

You’ll join a culture built on trust, ownership, and collaboration — where we support each other and celebrate diverse ways of thinking.

• Hybrid working
• Private healthcare, matched pension, enhanced parental & family leave
• “Moments that matter” paid time off (even for your pet’s birthday)
• Four Business Resource Groups supporting inclusion & belonging
• Clear progression paths and benchmarked salaries
• Sustainability commitment, including major improvements in energy efficiency
• A culture where every voice is valued and ideas can spark real change

Our values shape everything we do:

Own It
Grow and Win
Dare to Go
Do the Right Thing

We’re proud to be a Disability Confident employer. If you need adjustments during the recruitment process, just let us know.

Job Purpose

The Integration Services Manager leads and develops the Integration Team and oversees all activity required to provide efficient and effective integration services that meet customer contractual obligations.

You will own the complete integration lifecycle, ensuring a seamless customer experience through our integration centre in Bor (CZ). This includes managing builds via the “BTO” process in SAP 4.6 and the “BTS” process in SAP 6.8 (legacy TS), coordinating complex workflows, and ensuring every order is executed accurately, on time, and to specification.

This is a highly complex role that touches numerous bespoke systems and processes, requiring a methodical, structured, and detail‑driven approach.

What You’ll Be Doing

Integration Leadership & Operational Ownership

• Lead, train, and manage the Integration Team to ensure consistent, high‑quality service delivery.
• Oversee all integration activities from component supply through to shipping.
• Ensure smooth execution of BTO (SAP 4.6) and BTS (SAP 6.8) processes.
• Drive performance excellence and process adherence across all integration workflows.

Cross‑Functional Collaboration

You will work closely with a broad range of internal stakeholders, including:
Sales & BDMs, Procurement, Planners, Product Marketing, Bid Support, Operations, Warehouse & Logistics, Inbound/Outbound teams, Integration Engineers, SDS Technical Teams, Business Leaders, Carriers, Credit & AR teams, CiBOT, IMEX, CAM Team, and IT (including testing and process owners).

End‑to‑End Integration Ownership

• Own all integration processes: sales order creation, BTO/BTS management, BOM management, scheduling, and shipment.
• Manage cost, margin, and profitability controls.
• Handle stock transfers between platforms and customer consignment stock programs.
• Monitor, manage, and minimise ageing stock.

Escalation & Expertise

• Act as the senior escalation point for all integration‑related issues.
• Serve as the “Super User” for integration systems and tools.
• Provide guidance, troubleshooting, and leadership to ensure fast resolution of issues.

People Leadership

• Manage all aspects of people leadership, including workload prioritisation, goal setting, performance reviews, coaching, and development.
• Lead HR processes related to performance or behavioural concerns when required.

What You’ll Bring

• 5–8 years of relevant experience in integration, operations, or similar technical environments
• 5–8 years of experience directly managing or supervising employees
• Bachelor’s degree (required)
• Strong analytical, critical thinking, and complex problem‑solving skills
• Ability to interact effectively with senior management
• Excellent organisational and time‑management skills
• Ability to perform under pressure and meet deadlines
• High attention to detail with a methodical, process‑focused mindset
• Advanced proficiency with relevant computer systems and applications
• Ability to follow instructions and proactively seek clarification when needed