Omnisend is an email and SMS marketing platform built specifically to help ecommerce stores grow their online businesses faster. With easy integration with major ecommerce platforms, ready-made automation and email templates, and award-winning 24/7/365 customer support, Omnisend makes it simple for businesses of all sizes to sell more without breaking the bank. The idea that "great marketing needs to be expensive" is proven wrong every day by over 100,000 Omnisend customers who are successfully growing their businesses through email and SMS marketing.
We are seeking a motivated and experienced Customer Support Team Manager to lead our dynamic, remote team of award-winning Customer Support Specialists and Senior Specialists. In this role, you will oversee a high-performing team, ensuring exceptional customer support, operational efficiency, and fostering team development and growth.