Position Summary:  

Guardian’s Commercial Care Department provides support for our entire commercial account base; and as a Commercial Customer Care Specialist you will be based within a dynamic team environment, relentlessly striving to deliver the highest levels of customer service to maintain and grow the account base. Your passion will fuel the satisfaction of our customers, and your dedication will make an amazing experience for them. 

What’s In It for You:

• Attractive compensation package
• Comprehensive benefits starting day one
• Opportunities for growth within the company

• Generous paid time off (PTO) and 10 observed holidays 

• Excellent training program 

What You'll Be Doing:  

• Build amazing client relationships by constantly demonstrating your interpersonal skills. 

• Communicate effectively with multi-level clientele within the commercial sector, displaying resounding verbal and written ability. 

• Expertly navigate support calls including technical assistance, billing, scheduling service calls and offering service solutions that build additional value. 

• Effectively partner with internal contacts to ensure the best possible service for your customers. 

• Continually maintain a working knowledge of all company products, services, and promotions. 

• Relentlessly demonstrate your enthusiasm, professionalism and integrity. 

 What You'll Need: 

• Experience – No Experience Necessary. Let us train you on how to provide top-level Customer Care! 

• Application savvy – Proficient knowledge of Microsoft applications such as Excel and Outlook

• Positive Communicators – Enjoy what you do and let the world know it!