Coordinator, Housing Assistance – Heredia, Costa Rica 

Main Street Renewal is a private company focused on buying, renovating, and leasing properties across the USA markets. We are very passionate about what we do. We care for each other, our partners, and our customers, fostering a culture of transparency, trust, and empowerment.​ We are determined to work smarter, utilizing great tools and technology to create an excellent experience for our residents.  We are also driven to work harder and do what it takes to create exceptional outcomes.​ Our goal is to provide our residents a great house, easy lease experience, and attentive service so they can create a home they love. 

A day in the life of a Housing Assistance Coordinator 

The Housing Assistance Coordinator applies knowledge and understanding of HCV terminology, HCV Eligibility Determination, Analyzing and Adjusting Ledgers, Contacting Housing Authorities, Schedule Inspections, also establish internal communication with internal departments to ensure that the Work Orders and Inspections are successfully completed. Communicates in a timely and efficient manner with Area Managers, Technicians and internal departments.  Frequent communication with residents is a daily part of the duties.  The Housing Assistance Coordinator will be regularly supervised and will report to the Property Control Supervisor.   

• Completes Change of Ownership documents 

• Completes Request for Tenancy Approvals 

• Reviews Rent Change Notices (RCNs). 

• Outbound and Inbound calls based on business needs. 

• Analyze and Adjust tenant Ledger. 

• Communicates with Technicians and Area managers to coordinate Work Order completion. 

• Coordinates deposit collection  

• Communicates with Housing Authorities to ensure all the information required is entered on the company systems as well as sending required forms and documents. 

• Other duties as needed or required. 

What's in it for you?   

• Collaborative team environment and the tools needed to be successful in your job. 

• Exceptional onboarding experience (we want you to succeed in your new role)  

• Employee referral program (Get paid for referring your friends)  

• Casual dress code environment (Enough Said)  

• Competitive compensation.   

What you’ll need to have 

• High School Graduate 

• Proficient in Microsoft 365 tools 

• Ability to perform repetitive work in a diligent manner. 

• Detailed oriented and analytic skills 

• Strong English written and verbal skills. 

• Salesforce knowledge preferred. 

• Yardi Experience preferred but not required. 

Just a few other things you should know 

• Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. 

• No travel is anticipated for this position. 

At Amherst, we believe that our teammates are the foundation of our success. Come join our Amherst family where we work smarter, work harder, and are passionate about what we do.