Primary City/State:

Casper, Wyoming

Department Name:

Technology Mgmt-Bio-Med

Work Shift:

Day

Job Category:

Clinical Support

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

There is no better time to be in healthcare IT. As a Biomed Technician IV, you will be part of the Technology Management team providing implementation, service, and support for all Banner Health medical equipment. Banner IT was awarded Insider Pro and Computerworld's 100 Best Places to Work in IT for 2020! The team has also received the 2019 Biomedical Instrumentation and Technology/AAMI Bright Idea finalist award for their innovation and empowering organizational structure.  In addition, the commercial business ENTECH, provides project management, on-site technology management, equipment planning and assessment for imaging and non-imaging clinical technology.  Dedicated to Banner Health’s mission to make health care easier, so life can be better, the Information Technology division is focused on diversity, employee engagement and development, driving innovation, providing legendary service, and delivering successful results, all in a culture of trust and respect.

In your role as a Banner Health Biomed Technician IV, you will work in a fast-paced, and rewarding environment with state-of-the-art technology that directly impacts the patient experience.  We provide a robust orientation program to set you up for success. Opportunities for employee development include project and time management, temperament training, leadership academy topics, and vendor-provided technical training.  Teamwork is key in this department and you will be empowered to utilize resources and collaborate to ensure consistent service delivery.  Some travel may be required depending on the facilities you support.  Future career growth includes opportunities in medical imaging, planning, security, integration and quality areas.  In addition, tuition reimbursement and tuition discounts are available for continuing education costs. Banner Health IT was awarded Inside Pro and Computerworld's 100 Best Places to work in IT for 2020 and 2021!

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position is responsible for providing functional expertise on complex specialized biomedical devices in an assigned specialty area. Executes professional-level inventory assessments/audits and makes recommendations for specialty equipment purchases. Reviews preventative maintenance standards for improvements and makes recommendations for more effective scheduled maintenance activities. Serves as a resource and provides assistance to other staff in areas concerning specialty, including providing training and instruction to others on specialty equipment. Travel across multiple sites may be required.

CORE FUNCTIONS
1. Repairs, installs, inspects, troubleshoots, and calibrates equipment in a specialty area. Implements preventative maintenance and electrical safety inspections. Oversees the work of external contractors/vendors engaged in providing services for specialized equipment.

2. Serves as a subject-matter expert on applicable specialty equipment, including providing training and instruction to others on specialty equipment.

3. Assists in the evaluation and selection of new equipment, accessories and supplies in area of specialty. Participates in developing detailed purchase specifications for new specialty equipment.

4. Provides customer relations and resolves specialty equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of specialty equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting.

5. Maintains documentation associated with specialty equipment.

6. Utilizes applicable automated hardware and software applications and diagnostic service software appropriate to the equipment being serviced.

7. Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current parts inventory. Assists manager in maintaining a comprehensive library of technical literature.

8. This position has responsibilities for equipment maintenance records on a high volume of equipment items in multiple internal facilities and external client facilities. Customers are internal and external and may include vendors, physicians, nurses, administrators and other hospital staff.

MINIMUM QUALIFICATIONS

Must possess a strong knowledge of electronics as normally obtained through the completion of an Associate’s degree in electronics or equivalent training and 5 years progressively responsible work experience with applicable specialty equipment.

Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy.

Must be proficient at reading and analyzing schematic diagrams, including analog and digital circuits and possess a working knowledge of electrical and electronic fundamentals, including DC and AC circuits, semiconductor theory, digital circuit theory and microprocessor theory. Must also be proficient in Windows PC and network operating systems, PC repair, and have fundamental knowledge in Local Area Network configuration and troubleshooting. Must be knowledgeable in JCAHO standards for the Environment of Care. Must have highly developed interpersonal skills.

PREFERRED QUALIFICATIONS

Certification by the Association for the Advancement of Medical Instrumentation (AAMI) is preferred.

Additional related education and/or experience preferred.

DATE APPROVED 07/09/2010

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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