JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know, because we make your ambitions our business. And if you have ambitions in property consultancy, helping you achieve them is what we do best.

We are looking for a Facilities Engineering Manager to support one of our largest and most strategic technology client accounts.

Location: Pulau Penang, Malaysia
 

About the role

We are seeking a seasoned Facilities Engineering Manager to lead and elevate facilities operations across multiple high-tech buildings in Penang and Kulim. This strategic role is responsible for delivering integrated facilities management (IFM) services with excellence, ensuring safety, compliance, and operational continuity while driving innovation, cost efficiency, and team development.

The Facilities Engineering Manager will oversee a team of 50+ professionals and vendor partners, ensuring all services are delivered in alignment with contractual KPIs and client expectations. This role is pivotal in supporting client growth, enhancing service quality, and building a high-performing, future-ready team.

The Facilities Engineering Manager reports into the Account Director, Malaysia.

Key Responsibilities

Strategic Operations & Service Delivery

• Lead end-to-end delivery of Engineering services under the IFM scope, ensuring high-quality execution, traceability, and transparency.
• Drive continuous improvement initiatives to enhance service reliability, reduce downtime, and optimize resource utilization.
• Oversee mobilization and integration of new facilities, ensuring seamless transition and operational readiness.

Quality, Compliance & Risk Management

• Implement and maintain a robust quality management system to ensure regional consistency and minimize defects or service interruptions.
• Ensure full compliance with safety, environmental, and regulatory standards.
• Develop and execute risk mitigation strategies, including business continuity and disaster recovery plans.

Client & Stakeholder Engagement

• Build and maintain strong relationships with key stakeholders (Clients, BU, Regional Team, Cross site Engineering Leads and Functional leads).
• Act as a strategic partner to the client, aligning on scope, budget, and expectations while proactively addressing concerns.
• Lead governance processes and ensure timely, data-driven reporting and communication.

Project & Innovation Leadership

• Plan and execute transformation projects focused on technology adoption, automation, and process optimization.
• Evaluate and implement innovative solutions to improve efficiency, reduce costs, and enhance safety.
• Manage ad-hoc project demands with effective prioritization and change control.

Vendor & Procurement Oversight

• Review scopes of work, technical assessments, and procurement processes to ensure commercial and operational alignment.
• Monitor contractor performance against defined KPIs and ensure timely invoicing and closure of service requests.

Team Leadership & Development

• Create a collaborative, high-performing team culture focused on accountability and excellence.
• Mentor and develop team members, fostering leadership capabilities and succession planning.
• Promote open communication and cross-functional collaboration across JLL and client teams.

What We’re Looking For

Think Big & Get It Done

• Proven success managing large clients or partnerships in MNC environments
• Ability to lead IFM mobilization for new facilities, adapting quickly to changing requirements

Inspire & Drive Change

• Strong interpersonal and multicultural skills with a customer-first mindset
• Leadership that fosters collaboration and inspires commitment across teams

Resilience & Agility

• Resourceful and proactive, able to deliver results with minimal guidance
• Comfortable working under pressure and across diverse service lines

Qualifications & Skills

• Bachelor’s degree in Engineering, Facilities Management, or related field
• Minimum 8–10 years of experience in facilities or engineering management
• Experience in semiconductor or cleanroom environments is highly desirable
• Strong technical knowledge in reliability-centered engineering, commissioning, and sustainable energy, and facilities systems
• Strong leadership, stakeholder management, and problem-solving skills
• Proven ability to manage large teams and complex operations
• Familiarity with local regulations and industry best practices
• Excellent communication and reporting capabilities
• Experience with CMMS systems (e.g., Maximo) and project management tools

What You Can Expect from Us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions insight and imagine where JLL can take you...
Apply today!

Location:

On-site –Bayan Lepas, Malaysia

JLL Privacy Notice

JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.