Posted:
7/6/2026, 2:04:05 PM
Location(s):
New South Wales, Australia ⋅ Sydney, New South Wales, Australia
Experience Level(s):
Senior
Field(s):
Business & Strategy ⋅ Legal & Compliance
Workplace Type:
On-site
Your business
Business Banking Compliance, as part of Group Compliance Line 2 at CommBank, collaborates with Business Banking and central teams to ensure regulatory compliance, manage regulatory changes, and provide independent assurance to support strong customer and business outcomes.
Your business partners
Business Banking offers a wide range of services and solutions from Transactional Banking, Payments and Merchant Acquiring to Business Lending, Credit Structuring and Business Financial Assistance in addition to specialised services and transformative digital technology and innovation. We support the full spectrum of customers’ needs from the smallest businesses to the largest corporates.
Your team
Business Banking Compliance is a collaborative team that delivers expert compliance advice and oversight, supporting strong business outcomes. Transactional Banking Compliance, as part of this function, provides independent Line 2 Compliance Advisory services for Payments, Everyday Business Banking including Deposit, Transaction and Merchant Acquiring, and Digital and CommBiz products at CommBank.
The Senior Manager, reporting to the Head of Transactional Banking, works closely with Line 1 Risk to ensure effective compliance support.
Key responsibilities of this role include
Providing senior Line 2 Compliance Advisory support to Business Banking teams on regulatory, licensing, Code, and internal policy obligations relevant to Transactional Banking (excluding Financial Crime). This role will be predominantly supporting the Payments Acceptance product business (Merchant Acquiring and CommBank Health products).
Partnering with Line 1 Risk teams and Product Owners to identify, assess, and manage compliance risks across business and commercial lending products, including product design, distribution, and lifecycle management.
Providing independent review, challenge, and guidance to support “compliant by design” outcomes across change initiatives, including product, process, system, and operating model changes.
Leading compliance input into the identification, investigation, assessment, and remediation of compliance incidents and issues, including root cause analysis and the development of sustainable remediation actions.
Supporting effective issue and remediation management by overseeing action plans, monitoring progress, and supporting governance-aligned closure.
Interpreting complex regulatory and policy requirements and translating these into clear, practical guidance for Business Banking stakeholders.
Supporting the Head of Transactional Banking by contributing compliance insights, analysis, and thematic observations for reporting to senior management and governance forums.
Providing guidance, coaching, and quality assurance support to more junior team members to uplift capability and consistency of compliance advisory outcomes.
Proactively identifying areas for improvement across Transactional Banking and implement process enhancements to strengthen the compliance environment, ensuring proactive detection and resolution of potential gaps.
Your skills & experience
Demonstrated practical experience (typically 7+ years) providing Line 2 Compliance Advisory support, ideally with experience in Merchant Acquiring, Deposit and Transaction or Payments products or Financial Services environments.
Strong negotiation skills with the ability to influence outcomes and align diverse stakeholders to business and risk objectives.
Excellent written communication skills, with attention to detail and the ability to produce clear, concise, high-quality materials.
Strong project management skills, with the ability to coordinate complex regulatory activities, manage competing priorities and deliver high-quality outcomes to tight deadlines.
Ability to provide constructive challenge and exercise sound judgement to ensure good customer and compliance outcomes.
Well-developed risk management capability, with the confidence to make timely, well-reasoned decisions.
Strong knowledge of ASIC, APRA, BCCC, RBA and ACCC regulatory requirements, with a solid understanding of Australian financial services law.
A role model for CBA’s values of Care, Courage and Commitment.
A degree in Law, Business, Commerce or a related discipline is preferred.
Working at CommBank
At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value’s driven organisation, we nurture and support our people, through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses and communities.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Website: https://commbank.com.au/
Headquarter Location: Sydney, New South Wales, Australia
Employee Count: 10001+
Year Founded: 1911
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Banking ⋅ Finance ⋅ Financial Services ⋅ Wealth Management