Infra Tech Support Practitioner

Posted:
9/7/2024, 9:08:16 PM

Location(s):
Indore, Madhya Pradesh, India ⋅ Madhya Pradesh, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft SQL Database Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Proactive Hiring

Summary: As an Infra Tech Support Practitioner for Application Technical Support, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving issues related to Microsoft SQL Server Database Administration, both remotely and on-site. Roles & Responsibilities: - Provide L1 and L2 technical support for hardware and software issues related to Microsoft SQL Server Database Administration. - Troubleshoot and resolve issues related to configured services running on various platforms. - Implement technology at the operating system-level across all server and network areas. - Collaborate with cross-functional teams to ensure timely resolution of issues and effective communication with stakeholders. - Maintain documentation of technical issues and resolutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SQL Server Database Administration. - Good To Have Skills: Knowledge of other database technologies such as Oracle or MySQL. - Strong understanding of operating systems and network infrastructure. - Experience with hardware and software troubleshooting. - Excellent communication and collaboration skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft SQL Server Database Administration. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful technical solutions. - This position is based at our Indore office.

Proactive Hiring

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing