Digital Commerce Manager

Posted:
11/5/2024, 4:00:00 PM

Location(s):
Illinois, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Software Engineering

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Overview:

The Digital Commerce Manager will be responsible for site management, user experience optimization, and performance enhancements to drive growth and maximize customer satisfaction. This role will work cross-functionally to ensure the best customer experience is delivered with an omnichannel lens across the Company’s family of brands.

Responsibilities

  • Site Operations Management: Orchestrate all aspects of a strategic digital commerce plan: unite cross-functional expertise in sales, marketing, technology, and management to deliver a superior digital commerce experience and results.

  • Analytics: Utilize web analytics tools to monitor website performance, customer behavior, and conversion rate.

  • Customer Experience Enhancement: Define and uphold guidelines for delivering exceptional customer experiences aligned with brand values.

Qualifications: 

  • Bachelor’s degree in marketing or related field.

  • 5+ years of experience in progressive B2C digital commerce or ecommerce roles including manager.

  • Deep understanding of HTML, CSS, and JavaScript.

  • Proficiency is required using the Salesforce Commerce platform, WordPress, and Google Analytics.

  • Highly analytical and data-driven leader.