Posted:
8/21/2024, 12:25:00 PM
Location(s):
Vesoul, Bourgogne – Franche-Comté, France ⋅ Bourgogne – Franche-Comté, France
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Note: This position is available for the UK or US Candidates Only.
Job Summary
Togetherwork is seeking an exceptional Support Analyst to become an integral part of our dynamic and world-class support team. Our mission is to empower associations and membership organizations to deepen their customer engagement using the Fonteva membership and event management product suite. As a Support Analyst, you will play a crucial role in ensuring our customers' success by delivering high-quality technical support and leveraging your expertise to resolve complex issues.
Responsibilities
Requirements
Excited about this role but don’t meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The US Based Company offers a comprehensive employee benefits program, including:
UK Based Company Benefits
Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.
Salary Range Disclosure
The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork's total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.
Salary Range
US Remote: $45,000 - $55,000 USD per year
UK Remote: $61,166 - $74,758 CAD per year
Excited about this position but the salary is a little below your expectations? Tell us what you need to make you happy, and we will see if we can make it happen based on how closely your skills and experience fit the qualifications of this position
Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.
Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.
CCPA Disclosure Notice: Click Here
Website: https://www.togetherwork.com/
Headquarter Location: Columbus, Georgia, United States
Employee Count: 101-250
Year Founded: 2015
IPO Status: Private
Industries: Real Estate ⋅ SaaS ⋅ Software