Pharmacy Support Personnel

Posted:
7/21/2025, 5:10:33 AM

Location(s):
Columbus, Ohio, United States ⋅ Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Responsible for safe, timely and accurate transport and delivery of medications. Meets OhioHealth Service Excellence Standards of Behavior; performs proper utilization of body mechanics; adheres to OhioHealth policies and procedures and regulatory requirements.

Responsibilities And Duties:

30%
Care of Patients Ensures safe, timely and accurate transport of medications to the proper destination. Responds to and prioritizes all transport requests appropriately. Utilizes proper body mechanics when lifting and transferring medications and other supplies. Utilizes software programs, devices or processes to accurately document delivery processes and for problem-solving medication location questions or issues. Stocks and/or returns medications to proper inventory location.
30%
Customer Service Reports to work on time and begins job duties immediately. Meets and maintains attendance standards in accordance with current fair scheduling guidelines Complies with system, hospital and department policies and procedures. Provides prompt and courteous telephone response. Shows willingness to assist co-workers with completion of tasks and work scheduling arrangements. Provides prompt and timely response to task assignments. Follows all state and federal laws and regulatory requirements for storage, security, disposal and recordkeeping of drugs.
15%
Information Management Effectively operates pharmacy information and other automated systems. Reports problems related to operation of computers, printers, and other electronic equipment in the department to the appropriate personnel when needed. Communicates promptly any problems and attempts to resolve with fellow associates in a professional manner. Reports all unresolved issues to the appropriate supervisor. Follows all proper channels of communication Processes all assigned reports and information tasks in a timely and accurate manner.
15%
Improving Performance Supports and/or participates in organizational performance to continuously improve patient outcomes and/or processes, including special projects. Performs required monitoring of assigned stock areas for medication returns and expiration dates Utilizes resources in a cost effective manner. Supports department, hospital and system leadership along with promoting teamwork
10%
Environment of Care -Attends and/or completes all required or assigned training and education -Maintains a safe work environment and takes steps to report potential hazards. -Reports any accident, incident or unusual occurrence without prompting and completes any required reporting in accordance with current policy.

Minimum Qualifications:

High School or GED (Required)

Additional Job Description:

Strong customer service knowledge and skills; effective communication skills, especially personal interactive skills; ability to function in team-oriented work environment; use of product tracking tools. successful completion of a criminal background check. Transport, supply chain or other hospital Experience preferred

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Pharmacy

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment