Location(s): Warrenville, Illinois, United States ⋅ Illinois, United States
Experience Level(s): Junior ⋅ Mid Level
Field(s): Customer Success & Support
Position Highlights:
Position: Patient Scheduling Rep
Location: Warrenville, IL
Full Time
Hours: 9:30a to 6pm M-F
What you will need:
Required Education, Skills and/or Experience:
High School Diploma or GED
Minimum one year of Phone Room, healthcare or customer service experience
Strong organizational and critical thinking skills
Preferred Education and/or Experience:
Completion of a medical terminology course and/or knowledge of hospital operations and departments
Preferred Education and/or Experience:
Associate degree in business or healthcare
Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
Knowledge of health insurances, medical terminology and anatomy
Strong data entry and keyboarding skills
Knowledge of Microsoft Office Suite
Bilingual skills
Required License and/or Certification:
A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
General Summary:
Under general supervision and according to established policies and procedures, performs duties and responsibilities within the scope of one service line or specialty. Responsibilities include obtaining and entering demographic information into the registration system, verifying insurance coverage, sending communications to RN staff as requested, and scheduling/canceling, rescheduling office visits.
Benefits:
Career Pathways to Promote Professional Growth and Development