Client Account Assistant

Posted:
9/9/2024, 5:34:06 AM

Location(s):
Kentucky, United States ⋅ Louisville, Kentucky, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

SUMMARY

The Client Account Assistant (CAA) supports the Secretarial Services Team and the Client Account Specialist Teams ensuring a high level of client service and satisfaction are maintained.  The CAA collaborates with the teams by handling time narrative edits. The CAA guarantees timely and accurate support in all areas of the position.

JOB DESCRIPTION

  • Assist Client Account Specialists and Secretarial Services Team with editing and proofing proformas
  • All members of the firm participate in our Responsible Business program
  • Other duties as assigned by Client Account Team Lead and Manager

QUALIFICATIONS

REQUIRED SKILLS

  • Excellent proofreading and wordsmithing skills
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Ability to communicate effectively with managers and peers
  • Strong organizational skills and an ability to prioritize and complete simultaneous projects with minimal supervision
  • Experience working independently, within cross-functional teams, in a collaborative, professional environment
  • Ability to meet deadlines and work well under pressure
  • Ability to prepare accurate and detailed work product
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Basic math skills to perform billing and reporting tasks
  • Ability to focus attention on a task for some length of time is needed to perform the essential functions of the job
  • Exercises good judgment and decision making in performing essential function of position

EDUCATION, CERTIFICATIONS AND/OR EXPERIENCE

  • Bachelor’s degree in Accounting, Finance or Business discipline preferred
  • Hands-on experience performing accounting tasks preferred
  • Law Firm or professional services background preferred
     

TEAMWORK AND APPLIED SKILLS:

  • High level of business acumen and ability to multi-task
  • Talent for delivering client service through teamwork
  • Ability to exchange information, present ideas, and report  in a clear and concise manner
  • Strong organizational skills and ability to manage large amounts of data
  • Ability to organize time, prioritize workload effectively, and work independently
  • Reliability, dependability, and strong motivation to respond to requests quickly

HOURS

Core hours are Monday through Friday, 9:30 a.m. to 6:30 p.m. or 10 a.m. to 7:00 p.m., including one hour for lunch with flexibility for additional hours and travel. With respect to agile working and hybrid schedules, our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.  This position is eligible to be fully remote.

This job description sets forth the authorities and responsibilities of this position and may be changed from time to time as shall be determined. 

This job description sets forth the responsibilities of this position and may be changed from time to time as shall be determined.

Hogan Lovells is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected Veteran status, or other factors protected by law.

Hogan Lovells complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Benefits Department at [email protected].