Who we are looking for

The ETF product specialist will assist in driving the development of a world-class offering to support the end-to-end servicing needs of ETF product sponsors in Canada.  This role will support innovating development of ETF servicing capabilities, be a resource for new ETF product development and ongoing ETF product management, advise management on product structure relative to strategies which State Street may seek to deliver in the exchange traded market place, and liaise with issuers, securities exchanges, the specialist community, authorized participants, market makers, prime brokerage, data providers and other third parties in an effort to stimulate internal expertise and client growth among State Street’s ETF administration platform.

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

As an ETF Product Specialist, you will

• Conduct business reviews and analysis to ensure key deliverables and milestones are met.
• Manage across multiple business units to provide value add resources needed to deliver a market leading product offering, including custody, fund services, securities lending, etc.
• Collaborate with multiple business units (including Sales, Product, Operations, and Technology) to assess client needs and expectations.
• Perform analysis on competitors and conduct market sizing to contribute to overall product strategy.
• Identify and evaluate third-party vendors to assess potential strategic alliances to enhance product offering.
• Plan major development initiatives and milestones by working with Sales, Product, Technology, Operations, and other groups to ensure a coordinated service delivery.
• Serve as a spokesperson for ETF services offering among industry participants and new and existing clients.  Attend and participate in industry related events and tradeshows to maintain visibility and market awareness.
• Support sales and services as needed in regard to the ETF product category, including formal presentations to clients and prospects.
• Participate in the development of product functionality scorecard and metrics to continuously track and improve product-level financial success, customer adoption trends, product quality metrics, and more.

Education & Preferred Qualifications

• Expert knowledge of securities industry (10+ years) and ETF products (5+ years), investment strategies, data providers, market trends and competitive landscape. 
• Familiarity with facets of the exchange traded product market space in Canada including, but not limited to: service provider selection, lead market maker selection, authorized participant assignment and transfer agency, order-taking and administration operations.
• Understanding of operational flows and business processes in ETF administration

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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