Front office Executive

Posted:
9/7/2025, 4:52:45 PM

Location(s):
Telangana, India ⋅ Hyderabad, Telangana, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

POSITION GOALS

To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets.

                    

DUTIES AND RESPONSIBILITIE:

  • Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses.
  • Ensure proper grooming  during the office hours
  • Receive, inform, guide visitors including co-ordination with employees
  • Preparation of database of Client contacts and updating
  • Responsible for maintenance and upkeep of front office
  • Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines
  • Ensure compliance of regulations / requirements of JLL management.
  • Provide assistance in general administrative activities
  • Provide assistance to the Service desk as required
  • Contribute to the Monthly Management Report to (Client)
  • Participate in Emergency Evacuation procedures including crisis management and business continuity.
  • Develop the necessary policies and procedures required for all functions within the scope of Reception
  • Responsible for ensuring availability of magazines/ brochures and (Client) directory signage
  • Co-ordinate for flower /plant arrangements
  • Co-ordinate with Facility team for event management as and when required .

EMPLOYEE SPECIFICATIONS

KEY COMPETENCIES

  • Experience in Front Desk and Back Office processes is required with strong Administration Skills.
  • Strong Customer Service focus
  • Excellent people skills and ability to interact with a wide range of client staff and demands
  • Knowledge of Occupational Safety requirements
  • Strong PC literacy and proven ability to manage daily activities using various systems.
  • Demonstrated experience with continuous improvement initiatives highly desirable
  • Demonstrated experience with client reporting and preparation of reports required.

Location:

On-site –Hyderabad, TS

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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