Posted:
6/1/2026, 5:12:23 PM
Location(s):
Barcelona, Catalonia, Spain ⋅ Paris, Ile-de-France, France ⋅ Catalonia, Spain ⋅ Ile-de-France, France
Experience Level(s):
Junior ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
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Join us as Customer Care Onboarding Specialist 🇳🇱 & 🇩🇪 to guide Dutch customers through a seamless account opening experience and play a key role in Qonto's expansion into the Netherlands.
You will work closely with Francesca, our Team Leader, and directly impact customer satisfaction and Qonto's success in this strategic market.
📋 Fixed Term Contract: August – December 2026
➡️ What you'll do
➡️ What we're looking for
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
➡️ What we can offer you
➡️ Your future manager
🔒 Your security matters to us
Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])
Website: http://qonto.com/
Headquarter Location: Paris, Ile-de-France, France
Employee Count: 501-1000
Year Founded: 2016
IPO Status: Private
Last Funding Type: Venture - Series Unknown
Industries: Banking ⋅ Financial Services ⋅ FinTech ⋅ Payments ⋅ Software