Senior Product Manager I, Decision Science & AI Capabilities Elsevier Operations is looking for a Senior Product Manager of AI Solutions. This is a unique opportunity to join an exciting team, aiming to deliver best-in-class AI solutions.

Organizational Context

Reports to: Director – Decision Science & AI Capabilities

Direct reports: 0 

Internal: Operations business leads, Operations management team, Technology, Product teams (in both Operations and Business), Data Science, CX/EX specialist, Project managers, Product owners, Strategic supplier managers, Technical architects, Global procurement, Finance

External: SaaS partners, service providers

Budget responsibility: N/A

Purpose of the Job

As the Senior Product Manager I, you will play a pivotal role in the development, implementation, and optimization of AI-driven products and solutions that align with the company's strategic goals. This role combines the responsibilities of product management and business analysis to ensure the delivery of high-quality, impactful AI products. As part of this role, you will collaborate with cross-functional teams, stakeholders, and external partners to drive AI-enabled innovation, measure ROI, and deliver tangible value to the organization. You will be working closely with technology, data science, CX/EX specialists and innovation managers, project managers, product owners, strategic supplier managers, technical architects.

Strategy & Vision:

• Support in developing and communicating the AI product vision, strategy, roadmap, and benefits.

• Ensure success criteria (metrics and KPIs) are defined and evaluated for key AI programs and products.

• Support in establishing metrics and tracking mechanism for product-level measurement of ROI and product-level budget.

• Write or contribute product expertise to the development and submission of business cases.

• Support prioritization of AI use cases based on user, customer, and business needs

• In close partnership with tech teams,

• Keep a close eye on changes in the technological landscape and keep stakeholders informed.

• Work closely with technology partners in developing strategy and roadmap for enterprise-wide AI solutions.

Ideation and Innovation:

• Conduct regular brainstorming sessions to identify potential AI opportunities within the organization.

• Organize ideation workshops, hackathons, and process deep dives to foster cross-functional collaboration and generate innovative ideas.

• Facilitate knowledge-sharing sessions to explore emerging trends and technologies in the AI space.

Product Development and Roadmap: 

• Define product features and functionalities in alignment with business goals.

• Support product owners in defining and articulating business requirements.

• Work with the Technology group to deliver on the roadmap in line with business expectations.

• Ensure all delivery milestones and product decisions are data-driven and have clear success criteria.

• Analyze risks and issues hindering product scope, develop mitigation plans, and escalate as needed.

• Ensure ownership of deliverables is clearly defined, documented, and communicated.

• Develop hypothesis-driven product evaluation strategies, such as AB testing, and assess the expected efficacy of each.

Stakeholder Engagement and Collaboration:

• Collaborate with stakeholders, technology teams, procurement, operations, data science teams, key business leaders, and strategic supplier services to validate projected benefits and track progress towards value delivery goals.

• Facilitate demos and trainings for relevant groups across the company.

Performance Monitoring and Data-Driven Decisions: 

• Continuously monitor performance and establish new KPIs where required.

• Use concrete facts, including A/B testing, to support decision-making.

• Ensure all processes are adequately documented.

Market Insights and Research: 

• Conduct regular market research to stay informed about the latest AI capabilities and adoption strategies in the industry.

• Engage with industry experts and attend conferences/webinars/demos to gain insights into emerging trends and best practices.

• In close partnership, with tech collaborate with data science teams and strategic suppliers to leverage external expertise and align internal strategies with industry benchmarks.

Functional and technical Competencies

Customer Focus

• Has the confidence and skill to conduct customer insight activities with minimal support.

• Speaks as the voice of the customer internally

• Able to segment markets and analyze differing needs of those sub-segments

• Able to sense the direction of the market based on multiple considerations and to provide input on product strategy

• Capable of applying insight of competitor and regulatory environment when making product decisions

Data-Driven Decision-Making & Analysis

• Is proficient at pulling and accessing data from multiple sources, managing through data ambiguity and potentially conflicting data sets

• Is proficient in taking an analytical, data-driven approach for situations where rigorous data sets are unavailable

• Able to lead teams in identifying and testing hypotheses.

Go to Market & Product Marketing Lifecycle

• Able to independently support GTM strategy by communicating customer value propositions, requirements and timelines to stakeholders

• Is proficient in answering questions from sales and customers regarding feature function, pricing, packaging, value proposition and competitive position

• Is skilled in participating in market & product messaging of desired outcomes and deliverables

Product Delivery & Development Lifecycle

• Applies knowledge of the broader product experience to develop comprehensive prototypes

• Able to drive solutions for complicated design challenges.

• Able to use data-driven decision making to prioritize features and products

• Can weigh internal and external impacts when making product or feature decisions

Strategy & Commercial Acumen

• Able to make connections between product strategy, business strategy and personal goals to drive commercial success

• Able to understand how their role contributes to success of product and business strategy and goals

• Able to understand target markets and customers, seeking insights from other subject matter experts when needed

• Able to understand buy, build or partner trade-off

• Able to understand revenue and commercial performance

Technical Skills

• Able to apply expertise in the product domain in serving as a technical resource for other groups

• Is knowledgeable about new emerging technologies and those of our competitors

• Able to understand technology trade-offs made in the product, at a high level

• Is knowledgeable of the relationship between the company platform and technology

Behavioral Competencies

Practices Self-Development​

• Takes ownership of own development and career​.

• Understands what is required by the business to be successful and maps development plan accordingly​.

• Looks to build challenges into current assignments​.

• Initiates regular conversations with manager, coach or mentor regarding self-development​.

• Learns from success and failures​.

• Utilizes formal and informal networks effectively.

Solves Problems and Analyzes Issues​

• Is able to ask effective questions and collect facts from multiple sources in order to solve problems​.

• Is able to effectively identify and analyze problems and propose solutions​.

• Effectively manages day-today issues and problems without intervention.

Innovates

• Develops new ideas to improve process or product and is able to prepare implementation plans.

• Integrates and builds on new ideas from others.

• Creates new opportunities by applying different perspectives and challenging the status-quo.

• Is recognized as an innovative thinker.

Inspires & Motivates Others to High Performance

• Ensures that personal style encourages a positive environment​.

• Creates an environment that enables individuals to be motivated.

• Is able to employ different motivational strategies for different people and situations.

• Energizes people to achieve high levels of Inspires and sustains engagement through a shared purpose and vision performance.

• Inspires others around the organization​.

• Demonstrates a win-win mindset during negotiations or group decisions​.

• Tailors job assignments so that they are intrinsically linked to an individual’s potential and motivations

Drives for Results​

• Builds commitment in others for their individual and team objectives​.

• Communicates expectations clearly.

• Promotes a strong sense of urgency for reaching goals​.

• Follows through on commitments to ensure they are successfully completed, and goals are achieved​.

• Follows through on commitments to ensure goals are achieved.

Education, Knowledge, Skills and experience (and any other requirements)

• Bachelors or Masters in a technical subject (Computer Science, or Engineering discipline) is preferred.

• Demonstrable product management experience (6+ years) with accountability for the development AI/ML products.

• Proven experience in managing tech products.

• Experience with AI technologies, machine learning models, and data analytics.

• Strong background in business analysis and strategic planning.

• Excellent leadership skills.

• Strong analytical and problem-solving abilities.

• Proficiency in agile and lean product development methodologies.

• Exceptional communication and stakeholder management skills.

• Ability to drive innovation and foster a culture of continuous improvement.

Work in a way that works for you
 

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you
 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.

• Enhanced Health Insurance Options: Competitive rates negotiated by the company.

• Group Life Insurance: Ensuring financial security for your loved ones.

• Group Accident Insurance: Extra protection for accidental death and permanent disablement.

• Flexible Working Arrangement: Achieve a harmonious work-life balance.

• Employee Assistance Program: Access support for personal and work-related challenges.

• Medical Screening: Your well-being is a top priority.

• Modern Family Benefits: Maternity, paternity, and adoption support.

• Long-Service Awards: Recognizing dedication and commitment.

• New Baby Gift: Celebrating the joy of parenthood.

• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.

• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

• Free Transport pick up and drop from the home -office - home (applies in Chennai)

About the Business
 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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