Brokerage Inside Sales Representative

Posted:
2/2/2026, 4:25:54 AM

Location(s):
California, United States ⋅ New Brunswick, Canada ⋅ Burlington, California, United States ⋅ Fredericton, New Brunswick, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Primary Job Posting Location:

Burlington, Ontario Canada

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary  

 
This dynamic business development position is responsible for growing UPS Small Package Brokerage business.   We offer a competitive wage plus commission pay structure, with exceptional earning potential to reward strong performance. 

 

Primary responsibilities include prospecting new customers and building solid relationships with existing customers to retain and grow revenue within an assigned book of business and geography.   The successful candidate has exceptional relationship building and communication skills to effectively assess customer needs and present appropriate solutions to support revenue growth and retention of existing business. 
 

As a trusted advisor, our Brokerage Inside Sales Representatives assist customers in navigating the ever-changing world of logistics and acts as an advocate internally. The selected applicant researches the competitive environment and uses product knowledge to generate creative and unique solutions to meet customer needs and business objectives.   
 

Job Type: Full-Time / Permanent   

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)        

Shift Hours: (must be able to work a minimum of 40 hrs. per week).    

  • 9:00 AM – 5:30 PM EST   

  • 10:00 AM - 6:30 PM PST 
     

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time).       

Work Location: Hybrid   

 
Responsibilities:  

  • Prospecting for new clients to expand market share in the Brokerage segment 

  • Respond to and resolve customer inquiries timely and effectively 

  • Develops strong relationships with existing customers to support growth and ensure a positive customer experience with every interaction 

  • Creates and positions compelling value proposals to potential and existing customers 

  • Participate in weekly team meetings and all assigned training sessions 
     

Qualifications:  

  • Prior business development experience, specifically in the B2B segment 

  • Confident with strong communication and presentation skills 

  • Experience using Salesforce and MS Office, preferred 

  • Bachelor's Degree or International equivalent, preferred 

  • Fluent in both English and French, Asset

 

Other:  

  • Comprehensive training provided 

  • Team support environment 

  • A strong culture of promotion from within will support future personal and professional development 

Additional Information:

  • The last day to apply for this position is February 13th, 2026 (11:59 PM EST) 

  • Applications must include an updated resume.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.