Posted:
8/4/2024, 5:00:00 PM
Location(s):
Illinois, United States ⋅ Naperville, Illinois, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Position Highlights:
Position: Patient Service Representative Cancer Center
Location: Edward Cancer Center 120 Spalding Drive Naperville, IL.
Full Time: 40 hours a week
Hours: Monday-Friday 8:00am- 4:30 PM
A Brief Overview:
Under general supervision and according to established policies and procedures, responsible for providing the cancer center patients with timely and accurate pre-registrations, registrations, scheduled appointments, way finding, greeting, pre-certification, and medical information systems. Ensures that the appropriate demographic, clinical and third party reimbursement is accurately documented for all patients and ensures that all patients have appropriately scheduled appointments prior to ending phone call or patient departing the center.
What you will need:
Education, Experience and/or Skills Required:
A High School Diploma or GED
Strong interpersonal and verbal communication skills
Strong computer proficiency
Excellent telephone etiquette
Ability to prioritize and multi task
Education, Experience and/or Skills Preferred:
A minimum of one year of registration or customer service experience in a healthcare setting
Knowledge of medical terminology and anatomy with keyboarding skills of 35-40wpm
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Website: https://swedishcovenant.org/
Headquarter Location: Chicago, Illinois, United States
Employee Count: 1001-5000
Year Founded: 1886
IPO Status: Private
Industries: Health Care ⋅ Hospital ⋅ Medical