Patient Service Representative

Posted:
8/4/2024, 5:00:00 PM

Location(s):
Illinois, United States ⋅ Naperville, Illinois, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Position Highlights:

  • Position: Patient Service Representative Cancer Center

  • Location: Edward Cancer Center 120 Spalding Drive Naperville, IL.

  • Full Time: 40 hours a week

  • Hours: Monday-Friday 8:00am- 4:30 PM


A Brief Overview:
Under general supervision and according to established policies and procedures, responsible for providing the cancer center patients with timely and accurate pre-registrations, registrations, scheduled appointments, way finding, greeting, pre-certification, and medical information systems.  Ensures that the appropriate demographic, clinical and third party reimbursement is accurately documented for all patients and ensures that all patients have appropriately scheduled appointments prior to ending phone call or patient departing the center.
 

What you will need:

Education, Experience and/or Skills Required:

  • A High School Diploma or GED          

  • Strong interpersonal and verbal communication skills

  • Strong computer proficiency

  • Excellent telephone etiquette

  • Ability to prioritize and multi task

Education, Experience and/or Skills Preferred:

  • A minimum of one year of registration or customer service experience in a healthcare setting

  • Knowledge of medical terminology and anatomy with keyboarding skills of 35-40wpm

Benefits:

  • Career Pathways to Promote Professional Growth and Development

  • Various Medical, Dental, and Vision options

  • Tuition Reimbursement

  • Free Parking at designated locations

  • Wellness Program Savings Plan

  • Health Savings Account Options

  • Retirement Options with Company Match

  • Paid Time Off and Holiday Pay

  • Community Involvement Opportunities