Banquet Houseperson

Posted:
10/3/2024, 9:53:57 AM

Location(s):
Tucson, Arizona, United States ⋅ Arizona, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

To provide a consistent, well design meeting product which focuses on proper meeting table set-ups and proper set-up of various configuration; Per clients instruction however they may evolve.

Essential Functions and Responsibilities

  • Reviews Event Order and assignment sheet to determine function requirements
  • Assure that all cleaning duties are completed (doors, door frames, walls, air walls and all assigned)
  • Complete cleaning inspection for each meeting room and assigned area/
  • Maintain cleanliness standards and excellent condition of equipment and surrounding work areas
  • Communicate promptly to all guest request
  • Assure that inventory are kept and report any lost to Supervisors / Managers
  • Report any and all guest request changes to Banquet Manager/ Conference Coordinators
  • Assure that all equipment is kept in clean working condition 
  • Other duties as assigned

Supportive Functions and Responsibilities

  • Promotes and applies teamwork skill at all times
  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
  • Is polite, friendly, and helpful to all guests, management and fellow employees
  • Attends appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Executes emergency procedures in accordance with hotel standards
  • Complies with required safety regulations and procedures
  • Complies with hotel standards, policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards

Qualifications

  • Exceptional guest service skills
  • Ability to stand, stoop, bend and lift items weighing up to 100 pounds repetitively during entire shift
  • Ability to push, pull or other wise move portable table /chair cart units from storage area to function rooms
  • Ability to work flexible schedule to include weekends and holidays
  • Ability to stand Long periods at a time

Education: 

  • High School diploma or equivalent

Experience: 

  • One + years experience as Set Houseperson in a high volume, upscale Hotel.