Scheduled Hours

37.5

Position Summary

The School of Arts & Sciences at Washington University in St. Louis is seeking an individual to support daily registrar tasks and communications during a time of transition associated with the Student Sunrise project, a complex multi-year initiative to replace the University’s core student information systems with Workday Student. This position plays a critical role in ensuring day-to-day registrar operations in Arts & Sciences, the largest academic division at Washington University in St. Louis, during the implementation of Workday Student. The associate registrar’s primary responsibility is to ensure the integrity, accuracy, and security of confidential academic records while providing superior customer service to students, faculty, and staff. The associate registrar works closely with the Arts & Sciences registrars to provide effective and timely information and support to students, faculty, staff, and administration in Arts & Sciences and throughout the University. The associate registrar may also participate in activities to support change management and school readiness for Workday Student. Areas for support and systems used may expand or change as the role develops.

This position is time-limited with funding through December 31, 2025.

Job Description

Student Records

• Create, coordinate, and manage accurate student records data (undergraduate and graduate) in the student information system, including managing student records updates according to best practices and school and University policy (including registration and degree requirement changes and student program updates such as drops, adds, withdrawals, substitutions, waivers, independent studies, demographic and interdivisional information, etc.). 

• Assist the Arts & Sciences registrars and other staff members with items, such as evaluating, updating, and managing all information related to student academic records, including the administrative registration of students in special and/or problematic situations, report data preparation and retrieval, etc.

• Evaluate and process grade changes, and support faculty in the posting of grades/grade changes. 

• Audit and verify student academic records for compliance with Arts & Sciences policies.

• Maintain student electronic document files stored outside the student information system, including uploads, policy implementation, process ownership, and document verification.

 

Course Records

• Maintain integrity of Arts & Sciences departmental course records, including regularly auditing courses across all departments to ensure adherence with policies and procedures.

• Manage course records for Arts & Sciences courses and term-based scheduling details.

• Work with Post-Baccalaureate (Post-Bac) and First Year Programs to support course registration and records.

• Verify and post course information for publications and websites.

• Provide support to Arts & Sciences Curriculum Committee and the Office of Graduate Studies Advisory Council.

 

Student Progress

• Create and provide documentation and reports for issues related to academic progress/probation, financial aid and billing, etc. 

• Assist with the audit of student records to support the Committee on Academic Progress.

• Provide verifications for enrollments, degrees earned, academic standing, and other official student and course-based reports.

• Post credits to student records and transcripts.

• Monitor student records to ensure compliance with academic regulations and program requirements for graduation.

 

Graduation Certification

• Maintain student degree audits.

• Support the graduation process by assisting in the preparation of graduation lists, identifying honors candidates, etc.

• Track Intent to Graduate submissions.

• Assist the Arts & Sciences registrars in resolving problems with graduating students.

• Generate reports for the Arts & Sciences registrars and the school’s associate deans.

• Proof degree list and awards list.

• Assist with the undergraduate recognition ceremony and the graduate hooding ceremony.

• Assist with the audit of student academic records and communication with students in preparation for graduation.

• Support Arts & Sciences registrars with posting Latin Honors to student degrees.

 

Policy Compliance

• Serve as a source of information on administrative, academic, and procedural matters to students, prospective students, faculty, and staff throughout all Arts & Sciences departments.

• Serve as a general office resource/contact for faculty, students, and staff, in addition to external inquiries on degree and/or enrollment verification, etc., and advise these individuals about registrar policies.

• Serve as a liaison with University Registrar, Student Accounting, and Financial Aid offices in order to comply with registration deadlines, Commencement deadlines, and general Student Academic Affairs policies.

• Work with the Office for International Students and Scholars to ensure students with visas maintain compliance with federal regulations.

 

Other Administrative

• Perform Arts & Sciences registrars’ responsibilities when Arts & Sciences registrars are absent.

• Assist with miscellaneous mailings and other duties as assigned.

• Respond to miscellaneous questions and requests from students, administrators, faculty, staff, and alumni. 

• Coordinate events in conjunction with appropriate personnel. Book event space: arrange food, beverages, and other items as needed.

• Organize event logistics. 

 

Other duties as assigned.

 

Working Conditions

Job Location/Working Conditions

• Normal Office Environment

Physical Effort

• Typically Sitting at a desk or table

Equipment

• Office Equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications:

No specific certification is required for this position.

Work Experience:

No specific work experience is required for this position.

Skills:

Confidential Data Handling

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications

• Three years of experience in office work; preferably higher education administrative experience.
• Experience with Washington University’s Student System, Student SystemDocs, Student System Reporting Database, and WUCRSL systems.
• Extensive knowledge of Washington University’s WUCRSL and Student System platforms.
• Ability to communicate in writing and in person to people at all levels and backgrounds.

Preferred Qualifications

Education:

Bachelor's degree

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

Relevant Experience (3 Years)

Skills:

Ability to Work Under Pressure, Analytical Thinking, Computer Keyboards, Computer Literacy, Customer Service, Data Entry, Deadline Management, Detail-Oriented, Microsoft Access, Microsoft Excel, Microsoft Office, Microsoft Windows, Oral Communications, Problem Solving, Report Writing, Student Support Services, Teamwork, Working Independently, Written Communication

Grade

G09-H

Salary Range

$23.37 - $36.19 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.