We’re looking for motivated, engaged people to help make everyone’s journeys better.

The position is responsible for maintaining production standards to meet customer’s requirements, which duties include scheduling, communication, productivity, labor controls and efficiency standards. Must ensure quality and customer service is maintained at the highest level on a daily basis.

Essential Duties and Responsibilities:

• Coordinates services between the kitchen and drivers, while controlling activities on the receiving dock
• Creates assignments for team drivers and assignments to flights
• Checks dock area to ensure employees have all required equipment and that trucks leave according to schedule dock departure
• Creates labor forecasts
• Ensures all teams are catering correct aircraft and flights
• Ensures employees are in compliance with safety procedures
• Assists teams with late flights and equipment changes
• Responsible for getting information from other airlines for service
• Maintains radio contact with superintendent, meal planner and leads during operation.

Education:

• High School degree or GED
• Some college preferred. 

Work Experience:

• Must have 3-5 years of supervisory/management experience
• Experience with scheduling and forecasting labor preferred
• In-flight catering experience or experience in a high-volume food service industry highly desirable
• Must have strong and effective leadership skills and have successfully managed a staff of 20-30
• Current or previous labor relations experience is a plus.

Job Skills:

• Ability to handle multiple tasks without losing priority
• Candidate should be comfortable with all levels of employees and have the ability to drive positive program change
• Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance
• Basic computer skills required
• Possess strong organizational, analytical, communication and leadership.

Communication Skills:

• Bi-lingual a plus

Certificates, Licenses and Registrations:

• Valid Drivers License

Travel:

• Up to 10%

Environmental Requirements:

• Regularly stands, walks, bends, lifts, and moves intermittently during shifts of 10+ hour
• In a normal production kitchen facility there may be physical discomfort due to temperature and noise
• Ability to lift, push, pull or maneuver 50-75 lbs
• Ability to work outdoors 75-80% of the time
• Ability to work at heights at or above 50 feet.

Demonstrated Competencies to be Successful in the Position:

• Thinking - Information search and analysis, problem resolution skills
• Engaging - understanding others, team leadership, developing people

• Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively

• Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Keywords: Transportation Manager, Warehouse Manager, Logistics Manager, Transportation, Operations Manager, Employee Management

We anticipate that this job will close on:

09/05/2024

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us!