Implementation Project Manager

Posted:
10/4/2024, 1:00:07 AM

Location(s):
Elgin, Illinois, United States ⋅ Illinois, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Workplace Type:
Remote

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Abbott Point of Care is a global leader in providing critical medical diagnostic and informatics products for rapid blood analysis that are intuitive, reliable, and cost-effective. Our i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making as well as optimize resource utilization for our customers and the patients that they serve. The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including tests for respiratory, metabolic, coagulation, hematology, glucose, and cardiac function. By delivering lab-quality results in minutes, on just a few drops of blood, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance.

The Opportunity

The position of Implementation Project Manager is within our Abbott Point of Care (APOC) Division.  It's a remote role, overseeing/managing the projects within the West Coast, and will require local travel up to 75%.

The implementation project Manager will be working on providing best-in-class project management and execution of associated tasks of the company's portfolio of products; and engage with key personnel to streamline customer processes to facilitate patient better care through the company's solutions. Support the field sales team (i-STAT Solution Specialists) in delivering sales growth by assuming post-close to Test of Record implementation responsibilities. Develop new innovative strategies to implement customer solutions at an expedited rate. The Implementation Project Manager functions as a laboratory project and account manager to facilitate implementations, build product value with existing customers to minimize declining business, and support field sales during the pre-close process to drive territory growth.

What you'll work on

  • Mentor and train new staff; serve as lead implementation personnel.
  • Develop innovative strategies for expedited customer solution implementation.
  • Lead implementation and integration of customer point-of-care solutions, aiming for a 60-day implementation to revenue timeline.
  • Coordinate with customers, i-STAT Solution Specialists, and other resources for successful product adoption.
  • Improve implementation efficiencies for large, high-priority, and complex projects.
  • Develop and execute implementation strategies; lead cross-functional teams.
  • Maximize cartridge utilization and deliver superior customer support.
  • Understand customer needs and articulate POCT benefits.
  • Demonstrate key product attributes and provide product demonstrations.
  • Cultivate relationships with key stakeholders.
  • Complete administrative tasks promptly and accurately.
  • Comply with EHS policies and maintain Quality System effectiveness.
  • Adhere to and promote the Abbott Code of Business Conduct.
  • Engage with key personnel to streamline customer processes and enhance patient care.
  • Support field sales team (i-STAT Solution Specialists) post-close to Test of Record implementation.
  • Act as a laboratory project and account manager to facilitate implementations and build product value.
  • Support field sales during pre-close to drive territory growth.
  • Protect key base business and support field sales to reduce business decline.
  • Cultivate growth opportunities and support pre-close implementation activities.
  • Make educational presentations to healthcare professionals on diagnostic trends.
  • Travel up to 75% to support business goals.

Minimum Requirements:

  • Bachelor’s degree or equivalent experience; Associate’s degree with relevant experience acceptable.
  • 1 year of healthcare industry experience.
  • Willingness to travel up to 75%.

Preferred Requirements:

  • Bachelor’s degree in Medical Technology, Nursing, Respiratory Therapy, or related field.
  • 3+ years in healthcare, with 1+ years in a clinical hospital position.
  • 3 years of project management experience or demonstrated leadership.
  • Strong communication and public speaking skills.
  • Ability to build and maintain professional relationships.
  • Strong organizational and time management skills.
  • Demonstrates leadership and problem-solving abilities.
  • Ability to work independently and collaboratively.
  • Superior customer service background.

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

     

The base pay for this position is

$72,700.00 – $145,300.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

APOC Point of Care

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 75 % of the Time

     

MEDICAL SURVEILLANCE:

No

     

SIGNIFICANT WORK ACTIVITIES:

Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott

Website: https://abbott.com/

Headquarter Location: Illinois City, Illinois, United States

Employee Count: 1001-5000

Year Founded: 1944

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Biotechnology ⋅ Emergency Medicine ⋅ Genetics ⋅ Health Care ⋅ Health Diagnostics ⋅ Manufacturing ⋅ Medical ⋅ Medical Device ⋅ Nutrition ⋅ Pharmaceutical