We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

You’ll be a part of our Credit Services Team, reporting to a Team Leader, Credit Services. As a Business AML Analyst, you’ll review client and account information, documentation, and coordinate with frontline and clients to ensure client records comply with CIBC's Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) Standard. The role also requires professional and effective communication with clients through phone calls and email to request information, provide updates, clarify requirements, and support timely completion of AML activities.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

 

How you’ll succeed

• Regulatory Compliance – Strong analytical skills to understand the AML/ATF regulatory requirements and properly assess compliant and non-compliant accounts. Review client information and documentation with a high degree of accuracy. Complete AML activities within the SLA timelines.
• Relationship Management – Strong communication and relationship management to ensure that AML activities are clearly communicated to frontline (e.g. Banking Centre, BBSS, Business Controls) or clients and completed within the timelines. Apply proper business balance between regulatory compliance and client impacts.
• Client Communication – Demonstrate strong verbal and written communication skills to interact professionally and confidently with clients by phone and email. Conduct outreach to obtain required information or documentation, respond to inquiries, provide updates, and follow up as needed to support AML/ATF compliance requirements.
• Flexibility – Able to multitask and be adaptable to take on new duties as assigned by the Manager. 

 

Who you are

• You demonstrate experience in financial industry, knowledge on Products (e.g. Credit Cards), systems (e.g. ECIF, Microsoft Office: Excel, Outlook, Capstone, Compass, Teranet/ ESC, ECM), and AML requirements.
• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact. You have well-developed communication skills (verbal & written), with the ability to communicate professionally and effectively with clients and internal partners through both phone and email.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life. You recommend changes to the processes in order to enhance operational efficiency and effectiveness.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability. 

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-750 Law Ave. W., E3

Employment Type

Regular

Weekly Hours

37.5

Primary Recruiter

Tahiya Ahmed

Skills

Accountability, Communication, Critical Thinking, Decision Making, Documentations, Management Reporting, Regulatory Compliance, Relationship Management, Teamwork