Sales Service Specialist - UJ10IN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.          

The Bond Sales Service Specialist supports the Bond Sales Team by handling the daily workflow of business and service requests from customers and the Small Business Inside Sales Team.  The position manages the email box, Certificate of Insurance (COI) requests, and PolicyCenter Shell creation. They process business, both new and renewal as well as cancellations/non-renewals, and service requests.

Responsibilities:

• Manages all email of Bond Sales.

• E-Files appropriate documents and creates tasks/accounts for Sales Underwriters.

• Issues/Executes policies/bonds (Commercial Surety and Fidelity).

• Processes cancellations/non-renewals and service requests

• Supports needs of Small Business Internal Sales Team/CARE Underwriters/Service Staff Customer Request/File Setup

• Creates and manages COI requests from customers

• Creates/Updates PolicyCenter Bond Shells

• Monitors work inventories/queues

• Handles/Redirects overflow inbound calls and makes appropriate outbound calls

• Assists with Accounting issues

• Manages ERISA, Notary, and Business Service Bond (underwriting, issuance, servicing)

• Supports Bond Sales Underwriters as needed

Qualifications:

• Strong attention to detail

• Proficiency in Microsoft Office products

• Experience working independently as well as part of a team

• Strong written and verbal communication skills

• Consistently demonstrates a high level of flexibility and resilience while multi-tasking and priority setting

This role will have a Remote work arrangement, with the expectation of coming into an office as business needs arise, there is a preference that the candidate reside in the Lake Mary, FL area.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$42,560 - $63,840

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits