Natural Foods Department Manager

Posted:
1/2/2025, 11:52:22 PM

Location(s):
Ontario, Canada ⋅ Burlington, Ontario, Canada

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Passion & commitment to customer service is a key driver for our Company

Duties and Responsibilities:

  • Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
  • To be responsible for the proper ordering for the Natural Foods department, which includes product control and product organizing;
  • To actively approach customers in a friendly manner to promote Natural products;
  • To recommend and sell Natural Foods and related products and services to customers;
  • To maintain the desired level of inventory within the Natural Foods department;
  • To hire, train, schedule, direct and supervise department staff;
  • To ensure the overall maintenance, safety and sanitation of the department in accordance with Company standards;
  • To perform other duties as assigned

The Ideal Candidate Would Possess:

  • Exceptional customer service skills;
  • The ideal candidate must possess health food experience with the proven ability to manage in a retail food environment;
  • A degree in the health sciences field or completion of post-secondary courses and/or graduation from a post-secondary program directly related to the field;
  • A designation of a Holistic Nutritionist is required (RHN, CNP, or equivalent);
  • Experience in naturopathic medicine with sound knowledge in nutrition, homeopathy and herbal medicine are considered assets;
  • Basic knowledge of organic produce, meat and bakery products;
  • Flexibility to work a variety of hours, including days, evenings and weekends;
  • Demonstrated ability to work in a fast-paced, team oriented environment, under pressure;
  • Proven organization, communication and interpersonal skills.

How You’ll Succeed: ​
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace. 
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.​
 
NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.