ViiV Business Operation Director

Are you looking for an opportunity to be the leader that passionately catalyses and elevates the mission of leaving no person living with HIV behind? Of making HIV a smaller part of people’s lives? If creating ambitious, bold global strategies that inspire governments to create access for people living with HIV or for people who could benefit from prevention excites you, then this role could be for you.

ViiV Healthcare is the only company solely dedicated to the discovery, clinical development and commercialization of medicines for people living with HIV or for people who can benefit from HIV prevention. With a broad range of transformational, industry-leading medicines and a deep pipeline including cure, ViiV is well-positioned for growth over the next decade. We are ambitious for patients, highly accountable for impact, always doing the right thing.

The Business Operations Director reports to the VP, General Manager Spain & Portugal and is a member of the Spain & Portugal HUB Leadership Team. Your mission will be to lead and coordinate the company's operational activities both internally and externally, as well as to establish monitoring and management of execution and performance across all departments serving as business strategy lead for the HUB.

As our Business Operations Director you will collaborate closely with internal partners (sales, marketing, medical, market access and government affairs, and compliance) to strengthen structure and discipline in process execution and data driven decision making. You will also work with the GM to implement governance, including the planning/prioritization of strategic imperatives and their execution, as well as the coordination of internal meetings such as leadership team meetings and business reviews.

You will also manage a team, currently tasked with implementing a continuous improvement program for cross-functional operations across the departments (process excellence, insights & analytics, and national congresses and events)

Key Responsibilities:

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

Operational & Performance Excellence

• Strengthen the company's operational excellence by working closely with department heads (marketing, sales, medical, market access & government affairs, and compliance) to ensure proper management and implementation of all our internal and external procedures, enabling agile, fast, and competitive execution of our activities; develop clear metrics and performance indicators to track the company’s progress in this area.

• Lead the implementation of performance insights and execution monitoring within the organization, in collaboration with the EU and Global teams by leading the local Insights and Analytics team.

• Support the customer experience and internal efficiencies around customer events and activities via continuous process improvements. Coordinate cross-functional activities, plan activities in project management mode, and coordinate functions via process excellence team. Maximize impact on our clients.

Strategic Planning and Alignment

• In collaboration with the GM and the Spain/Portugal HUB Leadership Team: responsible for governance, monitoring the execution of strategy, and performance tracking.

• Own core strategic planning process, HUB strategic action definition and execution on key internal and external events such as business reviews, annual planning, select cross-company global processes, etc.

• Run effective leadership team meetings to facilitate input gathering, decision making and alignment on key topics. Act as ViiV Enhance champion for the region to enable better meetings and better decision-making.

High Performing Teams

• Assist the GM in day-to-day responsibilities, direct the flow of information ensuring coordination of activity between organization and act as point of contact between HUB and the Business Operations & Process Excellence community at ViiV.

• Lead the Insights & Analytics and Process Excellence teams, inspiring to continuously deliver, improve, and exceed results in a supportive and learning environment.

• Define and lead a pragmatic and effective organizational change management approach

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree, Master´s degree would be considered a plus (preferably in business administration, engineering, finance, or similar field)

• Experience in an international setting, strategic project management, and/or consulting

• Demonstrated experience in driving strategic outcomes and leading strategic initiatives with innovation mindset.

• Proven ability to influence and inspire others leading change on a leadership team level.

• Proven business acumen and ability to understand and contribute to organisational effectiveness

• Experience or knowledge of digital and omnichannel environments and strategies.

• Previous experience in agile methodologies, the ability to work in cross-functional teams, adaptability to rapid changes, and continuous value delivery will be highly valued.

If you have the following skills/characteristics, it would be a plus:

• Strong project management, analytical and communication skills

• Strong customer orientation -

• Organizational, structuring, and planning skills -

• Entrepreneurial mindset -

• Ability to manage a diverse scope team. -

• Ability to influence key internal and external stakeholders. -

• Strong presentation preparation and delivery skills -

• Strong use of approved digital tools, MS office upgrades -

• Excellent written and verbal English skills -

• Willingness to learn, open to feedback. -

• Be a role model on ViiV Leadership skills (Focus, Develop, Care & Motivate).

Interested in Joining the Team?

Please apply via our online portal providing your CV and Cover Letter.
(Please take a personal copy of the Job Description, as this will not be available online post closure of the advert)

Closing Date: 23rd November 2024

Hybrid working applies to this role, with ViiV expectation of 2-3 days per week being office based

#Hybrid

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. 

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

ViiV is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit ViiV's Transparency Reporting For the Record site.