Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

The Upgrade Operations (UO) department specializes in performing software and hardware upgrades on live customer systems. The UO department focus is on minimizing the customer's downtime during software upgrades in order to optimize their upgrade experience during the moments that matter.

Job Description

Responsibilities:

• Manages the development and/or implementation of Motorola Solutions products or services.
• Coordinates departmental or cross-functional teams, focused on delivering new or upgraded existing products or services.  
• Manages projects from inception to completion (or transition), including tracking and evaluation of project performance.  
• Ensures that projects are completed on time, within budget, and within accepted quality metrics.
• Participates in project review and status meetings, and communicates project status.
• Utilizes six sigma and project management methodologies to ensure maximum project effectiveness.  
• Motivates project team to ensure optimal performance.  
• May assist in the development of business plans, strategies, and approaches to take advantage of business opportunities.

• A project manager is accountable for accomplishing the stated project objectives within the stipulated time period and budget. Ensures that the three constraints (quality, cost and time) that face every project are properly managed.

• Leads large programs or portions of very complex programs. Directs and coordinates the work activities of project team.

• Demonstrates a firm understanding of all nine areas of PMBOK project management and has expertise in two areas. Experienced in running project phases. Is able to oversee development of the complete project plan. Is able to establish, track, and audit project budgets, analyze variances and develop action plans as required.

• Represents the organization on projects and may perform in project leadership role.

• Involved in the management of project staff including project reporting, administration and communication.

• Responsible for project planning, setting deliverable dates, and tracking those deliverables.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.

• Work with the Scheduling team and Engineering Management team to ensure resource availability and allocation.  Those resources could be System Technologists, Field Service Organization resources, and/or Motorola Service Shop resources.

• Develop a project plan to monitor and track progress.

• Manage and communicate changes to the project scope, project schedule, and project costs.

• Measure project performance using appropriate tools and techniques.

• Report and escalate to management as needed.

• Successfully manage the relationships of all project resources.

• Identify and communicate defects, via the applicable process, that is found in build of material, part numbers, and software versions to appropriate product planners to solve quality and reliability issues that impact upgrades.

• Support and help drive project close-out tasks ensuring a successful project upgrade. 

• Lead and drive efficiency by using the tools that help drive Project Management best practices. 

• Look for ways to continuously improve Project Management efficiencies, and drive those efficiencies

• Aggressive/Creative problem solving skill; ability to get things done in a multi-organizational environment

• Participation in quarterly project reviews

• Must be able to travel to customer locations for on-site upgrades

• Strong knowledge of Motorola Solutions Astro 25 Public Safety systems

Additional Knowledge & Skills:

• Experience with at least one of the following: Public Safety communications systems, Military communications, OR IT Networks

• PMP highly desired. PMP and/or Certified Associate in Project Management (CAPM).

• PM Masters Certificate a plus.

• Proficient in Google Applications along with Microsoft Office (WORD, Excel, PowerPoint & Projects)

• Motorola Solutions Field System Integration experience a plus

• Understanding of two way radio infrastructure communications products, services, and systems.

• Understanding of local public safety customers, such as police, fire, and emergency medical services is a plus.

• Must be a self motivated team player able to work effectively with general guidance toward objectives.

• Must have excellent interpersonal, presentation, and negotiation skills

Travel Percentage:

• The Project Manager will travel 50% of the time domestically. The Project Manager MUST live a commutable distance to a major airport.

• Willing to work varying schedules for project delivery.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $89,300 - $178,600 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate

Basic Requirements

Required Skills:

• Bachelors degree OR 5+ years experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, Project Management, Program Management, Account Management, Wired/Wireless Communication Systems, IT Systems, Networking Equipment, Motorola Products, Motorola Equipment, Electronics, Military experience, Astro/P25, VESTA, 911 applications, IT ​or Subscriber Radios

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

#LI-JM3

#LI-REMOTE

Travel Requirements

Over 50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.