Job Overview

As a Systems Analyst, you will be responsible for managing and optimizing our billing systems with a primary focus on Zuora Billing. You will utilize Zuora Data Query or SQL queries to support data analysis and reporting. Knowledge of Salesforce, Netsuite, and Zuora Revenue is a plus, enhancing your ability to contribute to our integrated systems environment.

 

As a Financial Systems Analyst you will:

• Develop, execute, and optimize data queries in Zuora or using SQL to support business needs and reporting.
• Zuora Billing Management
• Configure and maintain Zuora Billing, ensuring accurate billing operations.
• Assist in integrating Zuora with other systems (Salesforce, Netsuite, Zuora Revenue).
• Identify and implement process improvements and system enhancements to optimize billing workflows.
• Analyze billing data to identify trends, discrepancies, and opportunities for optimization.
• Work closely with finance, billing and accounting teams to understand their requirements and provide technical solutions.
• Act as a liaison between technical teams and business units, ensuring clear communication.

• Participate in projects related to system upgrades, implementations, and integrations

 

You are a strong fit for this role if you have:

• Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field.
• Minimum of 5-7 years of experience as a Systems Analyst or similar role, with a focus on billing systems.
• Proficiency in Zuora Billing is a must.
• Zuora Data Query or SQL knowledge is required.
• Experience with Salesforce, Netsuite, and Zuora Revenue is highly desirable.
• Strong understanding of billing processes, financial systems, and data analysis.
• Excellent analytical skills with the ability to interpret complex data and make data-driven decisions.
• Strong problem-solving skills, with the ability to troubleshoot and resolve system issues effectively.
• Exceptional communication skills, both written and verbal.
• Ability to work collaboratively with cross-functional teams and stakeholders at all levels.
• Experience in managing projects, with the ability to prioritize tasks and meet deadlines.

 

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to travel up to % of time.

 

TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

   

Benefits:

• Competitive salary
• 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
• 8 hours to volunteer and impact the community
• Comprehensive benefits (Health/Dental/Vision/ 401K)
• The work/life set up you need to be successful.