Role: Social & Digital Account Director

Location: Amsterdam (Hybrid)
Contract: 12-month FTC with potential to extend

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About the Role

Are you passionate about social media, digital innovation, and client partnerships? Join us as part of our in-house creative agency, where we deliver cutting-edge social and digital campaigns across paid and owned channels, influencer activations, and creator content.

This is not just another account director role- you’ll be at the forefront of AI-powered creativity, pioneering the use of GenAI at scale to drive groundbreaking marketing innovation and performance.

As part of a newly established integrated agency team, you’ll collaborate with clients and lead strategies that blend human creativity with technology-driven insights. You’ll report directly to the Managing Director and play a pivotal role in shaping the future of social and digital marketing.

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What You’ll Do

• Build strong, lasting client partnerships, ensuring we consistently add value and deliver excellence.
• Lead face-to-face client meetings, including monthly and quarterly marketing reviews.
• Educate clients on social and digital best practices, highlighting where AI can enhance creative output.
• Champion brand identity compliance and creative excellence across all deliverables.
• Support project and social teams in managing workflows and ensuring timely delivery.
• Collaborate with Project Directors and Managers to provide strategic insight and cost-effective solutions.
• Proactively identify risks and resolve issues to maintain a positive client experience.
• Foster strong relationships across internal teams - creative, studio, finance, HR/training.
• Oversee financial management for accounts.

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What You’ll Bring

• Client service and stakeholder management experience, ideally within a social or digital agency.
• Proven ability to manage client-facing projects, from briefing to delivery.
• Deep understanding of agency life and social media marketing mechanics.
• Excellent communication, listening, and relationship-building skills.
• Highly organized, proactive, and comfortable in a fast-paced environment.
• Strong leadership and decision-making skills under pressure.
• Tech-savvy and eager to embrace AI-driven solutions.
• A proven track record of growing and developing accounts.
• Marketing degree or equivalent experience (preferred but not essential).

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Why Join Us?

This is your opportunity to lead social and digital innovation for global brands, working with a team that’s redefining creative excellence through AI and human ingenuity. If you thrive in an agency environment, love social media, and want to be part of something transformative, we’d love to hear from you!