Job Description

Who we are
Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

Job Description:-

The Quality & Operational Excellence Manager is responsible for ensuring the accuracy, efficiency and compliance of the data operations. This role involves designing and implementing quality assurance processes, preparing and monitoring data processing workflows and leading a team of quality analyst or specialist. This role also focuses on identifying areas of improvement, implementing lean and six sigma methodologies, and fostering a culture of continuous improvement to enhance operational efficiency, reduce waste, and optimize processes. The Quality Manager shall collaborates with cross-functional teams to develop and execute improvement strategies while measuring the performance metrics to drive sustainable results.

Key Responsibilities:

Define & Monitor Quality Control Process

• Understand clients/stakeholder’s requirements to develop effective quality control processes
• Identify and set appropriate quality standards and parameters for data processing
• Devise and review specifications for existing and upcoming projects including POC, pilot projects
• Oversee all processes and procedures to identify deviations from quality standards

Record, Analyze and Report Quality Issues

• Record findings and relay this information to the production team
• Review stakeholder’s feedback and share your recommendations with production team
• Collaborate with Production teams to identify and resolve quality-related issues, ensuring timely resolution and minimal impact on project cost and schedules.
• Conduct root cause analysis investigations and implement corrective and preventive actions to address non-conformities and prevent recurrence
• Identify, record and track risk, issues and changes in the processes

Identify and Drive Continual Improvement Initiatives

• Establish a clear vision, goals, and targets for continuous improvement initiatives.
• Establish performance metrics to track progress & measure the impact of improvement initiatives.
• Identify improvement opportunities through data analysis, RCA and process mapping.
• Regularly review and analyse data to identify trends, areas of opportunity, and potential bottlenecks.
• Identify risk associate with overall processes in Setu and suggest mitigation plan

Collaborate and build a culture of Continual Improvement

• Prepare reports and present findings to management, highlighting areas for improvement and providing recommendations.
• Work closely with production and engineering teams to identify improvement opportunities and drive implementation.
• Foster strong relationships and effective communication channels with stakeholders at all levels
• Foster a culture of continuous improvement, encouraging employee engagement and participation in improvement initiatives.
• Encourage team to share ideas, best practices and records them future use case
• Share lessons learned, best practices and improvement ideas with production team

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.