AML Compliance Officer, Zurich 

Are you passion about AML compliance in the fast-paced world of foreign exchange? Are you ready to offer up your skills to a worldwide company committed to making financial services accessible to people everywhere?  Are you looking to build a career with great impact in an inclusive and high-performing organization? 

Western Union powers your pursuit.     

We’re the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations, bringing immense distribution convenience to our consumers. But we’re on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved – billions of people and businesses with unmet financial service needs. If you’re looking for a company on the move – and truly one of the most diverse work environments on the planet – then Western Union could be for you.  

Role responsibilities: 

• Performing onsite and offsite AML/CTF/Anti-Fraud Compliance program reviews of Western Union owned locations as well as of prospect, new, and existing Agents of Western Union, and its affiliates in Switzerland; 

• Providing support and training to Western Union Agents and employees to implement an effective AML/CTF and anti-fraud Compliance program for our Money Transfer and FX business; 

• Acting as deputy to the Senior Compliance Manager internally and externally; 

• Evaluating controls both internally and with our agent partners through transaction and customer analysis and supporting them in delivering the compliance programs; 

• Implementing Western Union policies and procedures and working closely with the Global Agent Oversight and other internal Compliance teams; 

• Escalating compliance-related risk matters diligently and in a timely manner; 

• Assisting your team in the overall development of AML programs, especially related to front-office tasks and initiatives; 

• Assisting department management with back office and project-related activities based on the business needs. 

Role Requirements 

• Understanding of Swiss laws and regulations related to AML/CTF and Anti-Fraud policies and procedures, appropriate regional and global Money Services Business (MSB) and FX regulatory requirements, the Bank Secrecy Act, and their effect on Western Union business; 

• At least 2 years of experience in compliance, risk or audit functions; 

• Fluency in English, French and (ideally) German languages (oral and written); 

• Traveling flexibility of 40% within Switzerland, adjusted based on business needs; 

• Strong analytical and creative problem-solving skills to manage challenging situations; 

• Ability to work independently and have strong time management skills; 

• Experience communicating with clients/customers (preferably face to face or by phone); 

• Proficiency with all common Office programs such as: MS Excel, Word, and Outlook  

We make financial services accessible to humans everywhere. Join us for what’s next.     

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.     

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.     

Benefits  

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.  

• Annual Leave for Full Time employees 

• Defined Contribution pension plan 

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.   

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.  

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

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