Scheduled Hours

37.5

Position Summary

This position is responsible for tasks in Student Accounting and Accounting Operations. Primary responsibilities include analysis of student financial transactions, management of payment plan activity, and ensuring payments received at the university for student balances are processed correctly. This position is also responsible for providing customer service to students, parents, and University departments with respect to financial transactions on student accounts. This position will support Supervisor and other areas of Accounting Operations.

Job Description

• Responsible for ensuring the accuracy of student financial transactions.  Analyze student charges and balances.  Accurately record various incoming payments to the general ledger on a daily basis. Accurately record the Employee Tuition Assistance benefit, work with HR to resolve issues.

• Provide professional and courteous customer service to students, parents and University departments with respect to financial transactions, payment plans, 1098Ts and other financial activity on student accounts. Ensure compliance with FERPA regulations and University policies.

• Responsible for managing returned refunds and returned payments. Assist with sending student sponsor invoices and posting student sponsor payments. Cross train with Customer Accounts, assist as required.

• Assist supervisor with managing Student Accounts Receivable (>$500M annually) for the University. Complete annual testing in preparation and issuance of >14,000 1098Ts. Maintain working knowledge of various procedures, processes and systems in Student Accounting and Accounting Operations. Be actively engaged with implementation of Workday Student.

• Additional tasks as assigned and provide support to the Supervisor of Student Accounting. Assist other areas of Accounting Operations, including Cash and Credit Operations and Customer Accounts. Complete special projects and other work as assigned by management.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Professional Accounting Or Receivable Functions (4 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• High School graduate, minimum 60 semester hours of college including 12 hours of accounting; OR High School plus four years of progressive experience in professional accounting or receivable functions.

Preferred Qualifications:

• Prior experience in a university or financial institution environment.
• Adhere to FERPA regulations.

Preferred Qualifications

Education:

No additional education beyond what is stated in the Required Qualifications section.

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Computer Literacy, Confidentiality, Corrective Action Management, Customer Service, Decision Making, Effective Written Communication, Exercises Judgment, Goal-Oriented, High Accuracy, High Reliability, High Volume Processing, Influence Operations, Inquiry Handling, Internal Controls, Microsoft Excel, Oral Communications, Policies & Procedures, Problem Solving, Process Streamlining, Self Motivation, Teamwork, Work Efficiency

Grade

G08-H

Salary Range

$21.17 - $32.85 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.